Employee Experience Courses and Certifications

Customer Experience (CX) Foundations

969 ratings at LinkedIn Learning

Gain a sound basis of knowledge to further your customer experience strategies and skills.

• LinkedIn Learning
• 47 minutes
• On-Demand
• Free Trial Available

Strategic Human Resources

900 ratings at LinkedIn Learning

Find out how to attract, retain, and develop people within your small business.

• LinkedIn Learning
• On-Demand
• Free Trial Available

The Data Science of Using People Analytics

859 ratings at LinkedIn Learning

Learn how to optimize talent acquisition, employee experience, and human resource management using people analytics.

• LinkedIn Learning
• 1 hour 1 minute
• On-Demand
• Free Trial Available

Introduction to User Experience

9 ratings at edX

Découvrez les fondements de l'expérience utilisateur, son impact sur les entreprises et les méthodes pour concevoir des produits centrés sur l'utilisateur à travers la recherche, l'idéation et le prototypage.

• edX
• 4 weeks, 6-9 hours a week
• On-Demand
• Free Online Course (Audit)

Employee Experience in a Hybrid Business World

336 ratings at LinkedIn Learning

Discover strategies to deliver meaningful and lasting employee experience in a hybrid workplace.

• LinkedIn Learning
• 46 minutes
• On-Demand
• Free Trial Available

Trauma-Informed Change Management

234 ratings at LinkedIn Learning

Learn a new approach to change management—one that takes trauma into consideration.

• LinkedIn Learning
• 28 minutes
• On-Demand
• Free Trial Available

HR Foundations: Redefining HR

233 ratings at LinkedIn Learning

Explore the changing landscape of HR in this approachable companion course designed for HR and people operations professionals.

• LinkedIn Learning
• 43 minutes
• On-Demand
• Free Trial Available

Design Thinking 101 for Talent Leaders

Learn to apply design thinking principles to create engaging, human-centered workplaces and impactful employee experiences in this crash course for talent leaders.

• Skillshare
• On-Demand
• Free Trial Available

Getting Started with Microsoft Viva

11 ratings at Pluralsight

Microsoft Viva empowers organizations to foster a culture where people thrive. This course will teach you how to get started with Microsoft Viva in your own organization.

• Pluralsight
• 3 hours 11 minutes
• On-Demand
• Free Trial Available

Qualtrics XM Institute

Building an Experience Management Program

Explore Experience Management (XM) fundamentals, develop core competencies, and learn to create effective XM program roadmaps for enhanced customer and employee experiences.

• edX
• 6 weeks, 2-4 hours a week
• On-Demand
• Free Online Course (Audit)

Avado

Principles of Analytics

Learn the critical role of data in the workplace and its impact on key areas of your organisation. Discover evidence-based practices to create value for employees, customers, and stakeholders through data-driven HR strategies.

• edX
• 5 weeks, 5-6 hours a week
• On-Demand
• Free Online Course (Audit)

IT Service Desk: Create a Knowledge Management Center Using ChatGPT

3 ratings at LinkedIn Learning

Learn how to build, deploy, and maintain ChatGPT and GPT-based knowledge management centers to increase operational efficiencies and improve customer and employee experiences.

• LinkedIn Learning
• 1 hour 44 minutes
• On-Demand
• Free Trial Available

Microcredential

Building Trust and Collaborating with Others

Develop collaborative relationships, enhance communication skills, and foster trust in the workplace. Learn effective listening, feedback, decision-making, and leadership strategies for improved teamwork and organizational success.

• LinkedIn Learning
• On-Demand
• Free Trial Available
• 9 courses

Microcredential

Develop Your HR Management and Leadership Skills

Enhance HR's strategic impact through leadership, employee development, and digital transformation. Master core concepts to drive workplace happiness and optimize organizational success.

• LinkedIn Learning
• On-Demand
• Free Trial Available
• 6 courses

Microcredential

Diversity, Inclusion, and Belonging for HR Professionals and Leaders

Learn strategies to foster diversity, inclusion, and belonging in the workplace. Develop skills for inclusive leadership, fair interviewing, diverse recruiting, and supporting neurodiversity.

• LinkedIn Learning
• On-Demand
• Free Trial Available
• 7 courses