Salesforce Courses

Intro to Point & Click App Development

4 reviews

In this short class you'll build powerful apps without writing code. Great if you're an aspiring developer or someone who wants to learn what programmers do.

• Udacity
• 4 weeks
• On-Demand
• Free Online Course

Develop Emotional Intelligence

2 reviews

Strengthen relationships at work using emotional intelligence strategies from Arizona State University.

• Trailhead
• On-Demand
• Free Online Course

Develop for Salesforce B2C Commerce

1 review

Learn about the B2C Commerce developer tools you can use to create storefront application projects.

• Trailhead
• 3-4 hours
• On-Demand
• Free Online Course

Code with AMPscript

1 review

Learn how to use AMPscript to code campaigns in Marketing Cloud.

• Trailhead
• 3 hours
• On-Demand
• Free Online Course

Sales and CRM Overview

1253 ratings at Coursera

Explore Salesforce's Sales Cloud CRM, learning essential sales processes, data management, and key functionalities to support business growth and prepare for entry-level sales roles.

• Coursera
• 21 hours 17 minutes
• On-Demand
• Free Online Course (Audit)

Groundwork for Success in Sales Development

399 ratings at Coursera

Develop a winning professional mindset for success in sales development. Master time management, goal-setting, and collaboration skills while learning to prioritize well-being in personal and professional life.

• Coursera
• 19 hours 59 minutes
• On-Demand
• Free Online Course (Audit)

Lead Management in Salesforce

313 ratings at Coursera

Learn to optimize lead management in Salesforce, supporting marketing and sales teams. Master data importing, lead organization, campaign management, and qualification processes to enhance sales productivity.

• Coursera
• 1 day 8 hours 22 minutes
• On-Demand
• Free Online Course (Audit)

Opportunity Management in Salesforce

205 ratings at Coursera

Learn to optimize opportunity management in Salesforce, supporting account executives through the sales pipeline. Master tools like products, price books, quotes, contracts, and orders to empower sales teams and close deals effectively.

• Coursera
• 1 day 5 hours 16 minutes
• On-Demand
• Free Online Course (Audit)

Reports, Dashboards, and Customer Success in Salesforce

202 ratings at Coursera

Learn to leverage Salesforce Service Cloud for customer support, create custom reports with filters, and visualize data using charts and dashboards to improve sales team performance and customer relationships.

• Coursera
• 1 day 6 hours 37 minutes
• On-Demand
• Free Online Course (Audit)

Foundations for Interviewing with Confidence

75 ratings at Coursera

Develop a compelling personal brand, create a powerful professional portfolio, and master interview techniques to launch a successful career in tech sales.

• Coursera
• 19 hours 9 minutes
• On-Demand
• Free Online Course (Audit)

Manual de estrategias de ventas por conversación para SDR

Metodología de ventas por conversación para SDRs: principios, manejo de objeciones y búsqueda de clientes potenciales. Estrategias multicanal, inteligencia emocional y habilidades prácticas para impulsar el éxito en ventas.

• Coursera
• 1 day 13 minutes
• On-Demand
• Free Online Course (Audit)

Guía práctica para gestionar las relaciones profesionales

Desarrolla habilidades de comunicación empática, marca personal y competencia cultural para mejorar relaciones profesionales y alcanzar el éxito como representante de desarrollo de ventas.

• Coursera
• 19 hours 48 minutes
• On-Demand
• Free Online Course (Audit)

Practical Guide to Navigating Professional Relationships

43 ratings at Coursera

Develop essential 'power' skills for professional success, including effective communication, feedback management, and cultural competency, to excel as a top-performing SDR and advance your career.

• Coursera
• 20 hours 23 minutes
• On-Demand
• Free Online Course (Audit)

Fundamentos para entrevistar con confianza

Desarrolla habilidades para destacar en el sector tecnológico: crea una marca personal, construye una cartera profesional impactante y domina las entrevistas para impulsar tu carrera en ventas de tecnología.

• Coursera
• 18 hours 57 minutes
• On-Demand
• Free Online Course (Audit)

Conversational Selling Playbook for SDRs

38 ratings at Coursera

Master conversational selling techniques, lead generation strategies, and multi-channel outreach approaches to excel as a Sales Development Representative. Develop emotional intelligence for enhanced customer relationships and sales success.

• Coursera
• 1 day 1 hour 4 minutes
• On-Demand
• Free Online Course (Audit)