Customer Loyalty Courses and Certifications

Converting Users Into Brand Champions

17 ratings at Udemy

Turn customers into brand champions and brand ambassadors for your app, business, or brand

• Udemy
• 1 hour 56 minutes
• On-Demand
• Paid Course

Building Customer Loyalty

1089 ratings at LinkedIn Learning

Build customer loyalty. Learn how to identify and retain your most valuable customers and keep them loyal for life.

• LinkedIn Learning
• 32 minutes
• On-Demand
• Free Trial Available

Web Summit

Winning Trust - The Delicate Balance Between Technology and Human Emotion

Explore strategies for brands to balance technology and human emotion in building customer trust, based on SurveyMonkey's research and industry insights.

• YouTube
• 20 minutes
• On-Demand
• Free Video

Salesforce

Administer Loyalty Management

Set up and manage a loyalty program to attract and retain customers with incentives, rewards, and discounts. Learn to boost member engagement, configure automated processes, and analyze key metrics.

• Trailhead
• 3 hours 20 minutes
• On-Demand
• Free Online Course

Satisfação garantida: desenvolva a fidelidade de clientes

26 ratings at Coursera

Estratégias para fidelizar clientes online, analisar dados da loja, melhorar conversões e vendas. Preparação para carreira em marketing digital e e-commerce, com atividades práticas e desenvolvimento de currículo.

• Coursera
• 1 day 2 hours 45 minutes
• On-Demand
• Free Online Course (Audit)

Calidad en el servicio y lealtad del cliente

94 reviews

El servicio es un proceso orientado al cliente. Conoce cómo se elevan los estándares de este proceso para lograr la lealtad del cliente.

• edX
• 3 weeks, 5-8 hours a week
• On-Demand
• Free Online Course (Audit)

Building and Pitching Marketing Campaigns in Tech Industries

Learn to build and pitch effective marketing campaigns in tech industries, covering strategy, execution, sales, PR, pricing, ROI analysis, operations, innovation, branding, and customer loyalty for long-term success.

• Coursera
• 21 hours 26 minutes
• On-Demand
• Free Online Course (Audit)

Satisfaction Guaranteed: Develop Customer Loyalty Online

4271 ratings at Coursera

Explore strategies for building customer loyalty in e-commerce, including data analysis, performance monitoring, and relationship management. Develop job-ready skills for digital marketing careers.

• Coursera
• 1 day 7 hours 4 minutes
• On-Demand
• Free Online Course (Audit)

Empathy For Customer Service That Feels Personalized

1714 ratings at Udemy

Make your customers feel special by using empathy and Emotional Intelligence. Delight clients and earn their loyalty!

• Udemy
• 1 hour 28 minutes
• On-Demand
• Paid Course

Customer Success | Understanding Your Customers

1567 ratings at Udemy

Learn to win customers and make them your ambassadors

• Udemy
• 2 hours 17 minutes
• On-Demand
• Paid Course

Customer Success: How to Reduce Churn and Increase Retention

1193 ratings at Udemy

Discover 20 easy to implement strategies to reduce your churn rate in less than 3 months and increase your retention

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Customer Service: How to sell more without advertising

1059 ratings at Udemy

Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.

• Udemy
• 1 hour
• On-Demand
• Paid Course

Customer Success | Profit from the Power of Your Customers

1038 ratings at Udemy

Master customer-centric business strategies through Chuck Wall's Nine Powers framework, based on research with 100,000+ consumers. Learn to adapt and thrive in today's market where customers hold unprecedented control.

• Udemy
• 3 hours 24 minutes
• On-Demand
• Paid Course

Customer Service to Customer Relationship Management

596 ratings at Udemy

Master effective strategies to transform satisfied customers into passionate brand advocates, boosting revenue through sustained relationships and positive customer experiences.

• Udemy
• 1 hour 28 minutes
• On-Demand
• Paid Course

Kennesaw State University

How to Become a Trusted Advisor with Jagdish Sheth

Learn to transition from an expert to a trusted advisor with insights from CEOs. Develop key attributes like integrity, empathy, and big picture thinking to enhance your professional value in the digital age.

• Coursera
• 7 hours 2 minutes
• On-Demand
• Free Online Course (Audit)