Customer Loyalty Courses and Certifications

Building Customer Loyalty

1089 ratings at LinkedIn Learning

Build customer loyalty. Learn how to identify and retain your most valuable customers and keep them loyal for life.

• LinkedIn Learning
• 32 minutes
• On-Demand
• Free Trial Available

Web Summit

Winning Trust - The Delicate Balance Between Technology and Human Emotion

Explore strategies for brands to balance technology and human emotion in building customer trust, based on SurveyMonkey's research and industry insights.

• YouTube
• 20 minutes
• On-Demand
• Free Video

Salesforce

Administer Loyalty Management

Set up and manage a loyalty program to attract and retain customers with incentives, rewards, and discounts. Learn to boost member engagement, configure automated processes, and analyze key metrics.

• Trailhead
• 3 hours 20 minutes
• On-Demand
• Free Online Course

Satisfação garantida: desenvolva a fidelidade de clientes

24 ratings at Coursera

Estratégias para fidelizar clientes online, analisar dados da loja, melhorar conversões e vendas. Preparação para carreira em marketing digital e e-commerce, com atividades práticas e desenvolvimento de currículo.

• Coursera
• 1 day 2 hours 45 minutes
• On-Demand
• Free Online Course (Audit)

Calidad en el servicio y lealtad del cliente

94 reviews

El servicio es un proceso orientado al cliente. Conoce cómo se elevan los estándares de este proceso para lograr la lealtad del cliente.

• edX
• 3 weeks, 5-8 hours a week
• On-Demand
• Free Online Course (Audit)

Building and Pitching Marketing Campaigns in Tech Industries

Learn to build and pitch effective marketing campaigns in tech industries, covering strategy, execution, sales, PR, pricing, ROI analysis, operations, innovation, branding, and customer loyalty for long-term success.

• Coursera
• 21 hours 12 minutes
• On-Demand
• Free Online Course (Audit)

Satisfaction Guaranteed: Develop Customer Loyalty Online

4142 ratings at Coursera

Explore strategies for building customer loyalty in e-commerce, including data analysis, performance monitoring, and relationship management. Develop job-ready skills for digital marketing careers.

• Coursera
• 1 day 6 hours 57 minutes
• On-Demand
• Free Online Course (Audit)

Customer Success: How to Reduce Churn and Increase Retention

1193 ratings at Udemy

Discover 20 easy to implement strategies to reduce your churn rate in less than 3 months and increase your retention

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Customer Service: How to sell more without advertising

1059 ratings at Udemy

Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.

• Udemy
• 1 hour
• On-Demand
• Paid Course

Kennesaw State University

How to Become a Trusted Advisor with Jagdish Sheth

Learn to transition from an expert to a trusted advisor with insights from CEOs. Develop key attributes like integrity, empathy, and big picture thinking to enhance your professional value in the digital age.

• Coursera
• 7 hours 2 minutes
• On-Demand
• Free Online Course (Audit)

Introduction to Service Innovation and Management

Explore service innovation management in healthcare, focusing on process improvement, organizational culture, and data-driven decision-making to enhance customer experience and operational efficiency.

• Coursera
• 16 hours 18 minutes
• On-Demand
• Free Online Course (Audit)

The Ultimate Customer Experience Course (3 In 1)

118 ratings at Udemy

Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts)

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

Gamification: How to Level Up Your Life and Business

86 ratings at Udemy

Comprehensive gamification course covering everything from principles to mechanics and the psychology behind game design

• Udemy
• 1-2 hours
• On-Demand
• Free Online Course

Hidden Secrets Of Selling - Part 3

52 ratings at Udemy

Hidden Secrets Of The World’s BEST Salespeople & Marketers

• Udemy
• 2 hours 1 minute
• On-Demand
• Paid Course

Start a Business Dropshipping Topps Baseball Cards

46 ratings at Udemy

How to sell Topps baseball card cases on eBay with no need for inventory.

• Udemy
• 1-2 hours
• On-Demand
• Paid Course