Loyalty Programs Courses and Certifications

Salesforce

Launch a Loyalty Management Program

Set up and manage loyalty programs to incentivize and reward customers through personalized experiences.

• Trailhead
• 3 hours 45 minutes
• On-Demand
• Free Online Course

Salesforce

Manage Loyalty Processes

Optimize everyday processes in Loyalty Management.

• Trailhead
• 3 hours 55 minutes
• On-Demand
• Free Online Course

Satisfaction Guaranteed: Develop Customer Loyalty Online

4071 ratings at Coursera

Explore strategies for building customer loyalty in e-commerce, including data analysis, performance monitoring, and relationship management. Develop job-ready skills for digital marketing careers.

• Coursera
• 1 day 6 hours 57 minutes
• On-Demand
• Free Online Course (Audit)

ODOO Restaurant Management

366 ratings at Udemy

ODOO POS for customised Restaurant Management System

• Udemy
• 2 hours 26 minutes
• On-Demand
• Free Online Course

E-commerce Profits: How to Start a Business Dropshipping

222 ratings at Udemy

How to Find Retail Products at Wholesale Prices and Create an eCommerce Store to Drop Ship Products.

• Udemy
• 12 hours 39 minutes
• On-Demand
• Paid Course

Coursera Instructor Network

Improving Customer Retention

12 ratings at Coursera

Learn strategies to transform customers into loyal advocates through effective retention practices, loyalty programs, and data-driven marketing techniques. Enhance customer satisfaction and brand loyalty.

• Coursera
• 2 hours 3 minutes
• On-Demand
• Paid Course

University System of Maryland;  University of Maryland

Digital Customer Analytics

16 ratings at edX

Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming.

• edX
• 4 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

Building Customer Loyalty

1089 ratings at LinkedIn Learning

Build customer loyalty. Learn how to identify and retain your most valuable customers and keep them loyal for life.

• LinkedIn Learning
• 32 minutes
• On-Demand
• Free Trial Available

Customer Experience (CX) Strategy: How to Design an Organizational Approach

514 ratings at LinkedIn Learning

Learn to leverage organizational insights and research to build a successful customer experience (CX) strategy.

• LinkedIn Learning
• 1 hour 7 minutes
• On-Demand
• Free Trial Available

Customer Service Mastery: Delight Every Customer

Master customer service techniques to create loyal fans, boost referrals, and increase repeat sales. Learn 30 unique ways to delight customers and stay ahead of competitors with creative, cost-effective strategies.

• Skillshare
• 2 hours 12 minutes
• On-Demand
• Free Trial Available

Android Developers

Beyond Payments with Android Pay

Explore Android Pay's advanced features for seamless in-store experiences, including loyalty programs, gift cards, and offers integration. Learn how banks can enable Android Pay in mobile banking apps.

• YouTube
• 30 minutes
• On-Demand
• Free Video

Databricks

Stateful Streaming with Apache Spark - Updating Decision Logic at Runtime

Learn how to implement stateful streaming with Spark, focusing on updating decision logic at runtime for real-time offer personalization in loyalty programs like PAYBACK.

• YouTube
• 25 minutes
• On-Demand
• Free Video

Web Summit

A Modern Look at Commerce

Explore modern commerce trends, revisiting media and shop roles, and addressing consumer expectations in payment, delivery, and loyalty.

• YouTube
• 24 minutes
• On-Demand
• Conference Talk

Salesforce

Administer Loyalty Management

Set up and manage a loyalty program to attract and retain customers with incentives, rewards, and discounts. Learn to boost member engagement, configure automated processes, and analyze key metrics.

• Trailhead
• 3 hours 20 minutes
• On-Demand
• Free Online Course

Android Developers

Grow Your Community of Loyal Gamers with Google Play Loyalty Programs

Discover Google Play's loyalty programs to engage and reward gamers, boost user retention, and enhance your game's success with proven strategies and insights.

• YouTube
• 29 minutes
• On-Demand
• Free Video