Customer Retention Courses and Certifications

Coursera Instructor Network

Improving Customer Retention

19 ratings at Coursera

Learn strategies to transform customers into loyal advocates through effective retention practices, loyalty programs, and data-driven marketing techniques. Enhance customer satisfaction and brand loyalty.

• Coursera
• 2 hours 3 minutes
• On-Demand
• Paid Course

Coursera Instructor Network

Fundamentals of Customer Acquisition Management

Explore customer acquisition strategies, branding principles, and analytics to attract and retain customers. Learn to craft effective campaigns, leverage market advantages, and make data-driven decisions across channels.

• Coursera
• 1 hour 44 minutes
• On-Demand
• Paid Course

Introduction to Retention Marketing: Maximize Your Repeat Customers

Learn retention marketing strategies to build customer loyalty, increase repeat purchases, and create a strong community around your brand. Discover key metrics and practical techniques for long-term business growth.

• Skillshare
• 22 minutes
• On-Demand
• Free Trial Available

Conf42

Enhancing Customer Retention through Personalization - AI-Powered Coupon Strategies in Retail

Explore AI-powered personalization strategies for enhancing customer retention in retail, covering data utilization, machine learning algorithms, and real-world case studies while addressing privacy challenges.

• YouTube
• 36 minutes
• On-Demand
• Free Video

Keep them Coming Back: The Secret to Repeat Sales

Keep them Coming Back: The Secret to Repeat Sales with Mei Pak

• CreativeLive
• 2 hours 19 minutes
• On-Demand
• $29.00

Satisfacción garantizada: desarrolla estrategias de fidelización de clientes en línea

437 ratings at Coursera

Desarrolla estrategias efectivas de fidelización en e-commerce, aprende a medir la satisfacción del cliente, analiza tendencias de tiendas online y prepárate para una carrera en marketing digital y comercio electrónico.

• Coursera
• 1 day 2 hours 45 minutes
• On-Demand
• Free Online Course (Audit)

Customer Relationship Management

8 reviews

Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM.

• edX
• 6 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

App Monetization

1 review

Learn how to effectively develop, implement, and measure your monetization strategy, iterating on the model as appropriate.

• Udacity
• 4 weeks
• On-Demand
• Free Online Course

Strategies for Converting and Retaining Customers Online

107 ratings at Coursera

Learn effective strategies for online customer conversion and retention, including search engine marketing, PPC campaigns, landing page optimization, and customer journey analysis.

• Coursera
• 10 hours 45 minutes
• On-Demand
• Free Online Course (Audit)

Driving Customer Equity with AI

Harness AI to optimize customer acquisition, retention, and equity strategies, driving sustainable growth through efficient marketing campaigns and data-driven decision-making.

• Coursera
• 9 hours 48 minutes
• On-Demand
• Free Online Course (Audit)

Microcredential

AI for Marketing

Explore AI's transformative impact on marketing, from customer acquisition to content creation. Gain practical skills in leveraging AI for enhanced marketing outcomes and business growth.

• Coursera
• On-Demand
• Paid Course
• 3 courses

Fundamentals of Real Customer Success

2280 ratings at Udemy

Ensure your customers stay longer, buy more, and advocate for you by helping them achieve their desired outcome.

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Empathy For Customer Service That Feels Personalized

1714 ratings at Udemy

Make your customers feel special by using empathy and Emotional Intelligence. Delight clients and earn their loyalty!

• Udemy
• 1 hour 28 minutes
• On-Demand
• Paid Course

Customer Service & Support For Customer Service Executives

1529 ratings at Udemy

Customer Service Skills | Customer Support | Customer Experience | Manage Upset Customers | Customer Service Executive

• Udemy
• 2 hours 26 minutes
• On-Demand
• Paid Course

Fiverr Freelancing 2024: Sell Like The Top 1%

1522 ratings at Udemy

Fiverr freelancing for home business success. How top Fiverr sellers boost freelancing earnings by 1000% from each sale

• Udemy
• 5 hours 35 minutes
• On-Demand
• Paid Course