Customer Journey Courses and Certifications

EMAIL MARKETING

Master email marketing strategies, from customer journey mapping to automation, to boost your company's marketing effectiveness.

• California Community Colleges System
• 5 weeks, 4 hours a week
• 4th Nov, 2024
• Paid Course

Creating a Positive Customer Experience

3257 ratings at LinkedIn Learning

Discover how to turn customers into enthusiastic fans. Learn how to add value and provide an exceptional customer experience through each phase of the customer journey.

• LinkedIn Learning
• 57 minutes
• On-Demand
• Free Trial Available

Create a Brand Strategy

2248 ratings at LinkedIn Learning

Learn how to create a compelling brand strategy that gets results for your organization.

• LinkedIn Learning
• 54 minutes
• On-Demand
• Free Trial Available

Learning Digital Business Analysis

1074 ratings at LinkedIn Learning

Discover how new digital technologies are changing traditional business models and processes. Learn what these changes mean and how to implement technologies and changes.

• LinkedIn Learning
• 1 hour 27 minutes
• On-Demand
• Free Trial Available

Marketing Foundations: The Marketing Funnel

948 ratings at LinkedIn Learning

Learn how the marketing funnel works. Use the funnel to explore the customer's journey on the path to purchase, and create more effective marketing campaigns.

• LinkedIn Learning
• 1 hour 18 minutes
• On-Demand
• Free Trial Available

Small Business Marketing

922 ratings at LinkedIn Learning

Achieve outsized growth on a modest budget. Learn what every small business owner needs to know about marketing their product or service.

• LinkedIn Learning
• 1 hour 1 minute
• On-Demand
• Free Trial Available

Product Management Tips

910 ratings at LinkedIn Learning

Get tips, tricks, and insights to maximize your time, energy, and focus, in this series for product managers.

• LinkedIn Learning
• 1 hour 12 minutes
• On-Demand
• Free Trial Available

Salesforce for Marketers

623 ratings at LinkedIn Learning

Learn how to use Salesforce to reach your digital marketing goals more efficiently.

• LinkedIn Learning
• 29 minutes
• On-Demand
• Free Trial Available

Creating a Positive Customer Experience

563 ratings at LinkedIn Learning

Discover how to turn customers into enthusiastic fans. Learn how to add value and provide an exceptional customer experience through each phase of the customer journey.

• LinkedIn Learning
• On-Demand
• Free Trial Available

Introduction to Content Marketing

405 ratings at LinkedIn Learning

Learn the basics of content marketing. Get tactical content marketing strategies to put into practice and drive traffic, engagement, sales, and more.

• LinkedIn Learning
• 1 hour 30 minutes
• On-Demand
• Free Trial Available

Strategic Content Marketing: Attract, Engage, and Retain

336 ratings at LinkedIn Learning

Learn tactical content marketing strategies you can put into practice from one of the top voices in the field.

• LinkedIn Learning
• 1 hour 11 minutes
• On-Demand
• Free Trial Available

Marketing Strategy: Nurturing Your Customers

245 ratings at LinkedIn Learning

Get guidance on how to nurture relationships with your customers at each step of the customer journey.

• LinkedIn Learning
• 31 minutes
• On-Demand
• Free Trial Available

Intro to UX: Creating Great Omnichannel Experiences

Aprende a crear experiencias omnicanal excepcionales con Stef Miller de UserTesting. Ideal para emprendedores y gerentes, obtén herramientas para optimizar cada punto de contacto y mejorar la satisfacción del cliente.

• Skillshare
• 50 minutes
• On-Demand
• Free Trial Available

State Bank of India

Engagement Banking

The course aims to equip practitioners in banking and finance with concepts and insights into Engagement Banking.

• edX
• 3 weeks, 2-4 hours a week
• On-Demand
• Free Online Course (Audit)

Interaction Design for Ecommerce

124 ratings at LinkedIn Learning

Learn how to approach user interaction—and satisfaction—with ecommerce apps and websites from a user experience professional.

• LinkedIn Learning
• 1 hour 30 minutes
• On-Demand
• Free Trial Available