Discover how new digital technologies are changing traditional business models and processes. Learn what these changes mean and how to implement technologies and changes.
Overview
Syllabus
Introduction
- Transform your business analyst career
- The mindset of a digital BA
- Intelligent automation and digital landscape
- Transforming into a digital business analyst
- Understand the capabilities
- Natural language generation
- Speech recognition and voice technologies
- Chatbots and virtual agents
- Robotic process automation
- Biometrics
- Machine and deep learning
- Video and image analysis
- Swarm intelligence
- Blockchain
- Linking the capabilities together
- How are requirements the same?
- How are requirements different?
- Linking to business process
- Intelligent automation in agile
- Experiments and hypothesis
- Business measurements of success
- The customer journey and user experience
- Monitoring the results
- Next steps
Taught by
Angela Wick
