User Journey Mapping Courses and Certifications

Intro to UI/UX for Graphic Designers: Adobe Xd

Learn UI/UX design through hands-on practice, creating a unique project for your portfolio. Covers problem-solving, user empathy, wireframing, and Adobe Xd basics. Perfect for graphic designers expanding their skillset.

• Skillshare
• 1 hour 50 minutes
• On-Demand
• Free Trial Available

Drawing User Journey Maps to Design User Experiences, Gather Ideas, and Collaborate

Learn to create user journey maps to enhance design processes, gather ideas, and improve collaboration for various projects, from website updates to complex services and event planning.

• Skillshare
• On-Demand
• Free Trial Available

Microcredential

Introduction to Digital Marketing

Gain essential digital marketing skills to create effective campaigns, develop user personas, optimize content, and set channel objectives for successful strategies in a digital world.

• FutureLearn
• 8 weeks, 3 hours a week
• On-Demand
• Paid Course

Microcredential

Search Marketing

Unlock the power of SEO and PPC to drive business objectives, improve search rankings, increase website traffic, and optimize ROI through comprehensive analytics and effective campaign strategies.

• FutureLearn
• 8 weeks, 4 hours a week
• On-Demand
• Paid Course

UX Research 101

Learn how to design your own research plan to help you create the digital experiences of the future

• Domestika
• 2 hours 12 minutes
• On-Demand
• Paid Course

The Open University;  Target Internet

Email Marketing eCRM: The User Journey

4 ratings at FutureLearn

Learn to use email marketing effectively throughout the user journey to drive engagement and deliver objectives.

• FutureLearn
• 2 weeks, 3 hours a week
• On-Demand
• Paid Course

The Open University;  Target Internet

Digital Marketing: Personas and User Journeys

1 rating at FutureLearn

Understand and develop user personas and user journey maps to create highly effective digital marketing.

• FutureLearn
• 2 weeks, 3 hours a week
• On-Demand
• Paid Course

The Open University;  Target Internet

Social Media Marketing: The User Journey

2 ratings at FutureLearn

Learn how to use social media effectively throughout the user journey to reach your audience and drive engagement and objectives.

• FutureLearn
• 2 weeks, 4 hours a week
• On-Demand
• Paid Course

Service Design User Journey Mapping

This course will teach you how to map a user journey from identifying personas and understanding their emotions to understanding their intentions and expectations.

• Pluralsight
• 59 minutes
• On-Demand
• Free Trial Available

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The Effective Development - End to End

Discover efficient end-to-end testing strategies to maximize confidence and minimize wasted time. Learn the #1 approach for writing effective tests that boost productivity and reduce costs.

• YouTube
• 27 minutes
• On-Demand
• Conference Talk

Generate User Personas and Journeys Using Generative AI Tools

Struggling to understand and visualize your user's experience? This course will teach you how to use generative AI tools to effectively create detailed user personas and comprehensive journey maps.

• Pluralsight
• 10 minutes
• On-Demand
• Free Trial Available

Create a User Journey Map in Miro

18 ratings at Coursera

Learn to create user journey maps in Miro, enhancing project scoping, customer-focused design, and identifying improvement opportunities through hands-on experience with empathy and user research.

• Coursera
• 2 hours 5 minutes
• On-Demand
• Paid Course

UX & Design Thinking: Experiência do Usuário nos negócios

18303 ratings at Udemy

Aprenda e pratique com centenas de exemplos práticos da estratégia à entrega. Inclui Design Sprints, Lean UX e Métricas.

• Udemy
• 11 hours 19 minutes
• On-Demand
• Paid Course

Iniciar o processo de design de UX: criar empatia, definir e idealizar

417 ratings at Coursera

Aprenda a criar empatia, definir problemas e gerar soluções inovadoras no design de UX, aplicando métodos de pesquisa e técnicas criativas para desenvolver um aplicativo móvel.

• Coursera
• 1 day 6 hours 30 minutes
• On-Demand
• Free Online Course (Audit)

بدء عملية تصميم تجربة المستخدم: التعاطف والتحديد والتصور

20 ratings at Coursera

تعلم أساسيات تصميم تجربة المستخدم: التعاطف مع المستخدمين، تحديد احتياجاتهم، وابتكار حلول إبداعية لمشاكلهم من خلال أنشطة عملية وإرشادات خبراء Google.

• Coursera
• 1 day 6 hours 30 minutes
• On-Demand
• Free Online Course (Audit)