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XuetangX

Online store operation practice

Guizhou Vocational Technology Institute via XuetangX

Overview

This course is a compulsory course for e-commerce majors,the main course in the curriculum system of e-commerce majors and also the key course for the major of e-commerce operation,which can be offered as a professional foundation course for economic management students .

 

This course is oriented to the employment of e-commerce positions with professional skills system as the main focus based on the sufficiency of knowledge highlighting the practicality and operability .

 

This course is based on the actual operation process of online store and online store positioning、online store customer service、online store artwork、online store operation、online store management、data analysis、e-commerce laws and regulations、online store live and other knowledge are learned in the process of opening a store.

 

The course has a strong theoretical and operational aspect . Through the study of this course students should master the necessary theoretical knowledge and basic operational skills to open a store using the Internet,understand the knowledge of the store operation data and be able to deal with the store operation problems,so as to cultivate students' entrepreneurial ability to engage in personal online store management,improve students' ability to independently operate business transactions and the ability to independently carry out online store operation and promotion and the ability to use relevant tools to analyze data.

 

This course is to train students to be able to run their own online store independently and autonomously. Starting with the selection of suppliers for the online store,students will need to determine the types of products to be operated and set prices on their own,be able to design the style and decoration of the store,beautify the products posted,negotiate and process orders for online store transactions,deal with goods preparation, delivery, management of customers and suppliers,after-sales service and promote the store and products.


Syllabus

  • Project 1 online store planning
    • Task 1 Opening a Shop in Taobao
    • Task 2 Improvement of An Online Shop on Taobao
    • Task 3 Business Positioning Analysis of Online Shops - Analysis of Customer Types
    • Task 4 How does an online shop position its products
  • Project 2 online store decoration and planning
    • Task 1 Store decoration basics
    • Task 2 Selection and color matching of decoration template
    • Task 3 The production of full-screen rotating picture
    • Task 4 The production of store LOGO
    • Task 5 The production of dynamic bulletin board
    • Task 6 The design and production of the main picture of the product
    • Task 7 Design and production of product detail pages
    • Task 8 Design and production of store sign
  • Project 3 Online store data analysis
    • Task 1 What is e-commerce data analytics
    • Task 2 Steps for e-commerce data analysis
    • Task 3 Market data analysis
    • Task 4 Operational Data Analysis
  • Project 4 Online store promotion and planning
    • Task 1 Learn about through train and faddish products
    • Task 2 Strategies of through train promotion
    • Task 3 Targeted through train promotion
    • Task 4 Ideas for diamond booth advertising
  • Project 5 Off-site promotion
    • Task 1 New Media Marketing
    • Task 2 Community promotion
    • Task 3 Promotion Except taobao.com
  • Project 6 online store live streaming and planning
    • Task 1 Understanding Taobao Live-streaming
    • Task 2 Implementation and execution of live-streaming-1
    • Task 3 Implementation and execution of live-streaming-2
    • Task 4 Live-streaming summary and review
  • Project 7 Online store financing
    • Task 1 Basic Knowledge of Internet Finance
    • Task 2 Crowdfunding for Online Shop Financing
  • Project 8 online store customer service
    • Task 1 Taobao customer service
    • Task 2 Handling customer complaints
    • Task 3 How to be an excellent customer service worker
  • Project 9 E-commerce regulations
    • Task 1 Laws and Regulations Related to E-commerce
    • Task 2 Legal Risks of Intellectual Property Right Infringement in Online Shops

Taught by

Wayne, Janice, Lauren, Jaycee, Kamry, fuweichen, Gina, and Luo TianLan

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