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XuetangX

Introduction to E-commerce

via XuetangX

Overview

What will be covered in this course?

1.E-commerce Overview: Insight into Future Trends

This section is like a panoramic painting of the e-commerce industry, showing you the brilliant achievements and future development blueprint of Chinese e-commerce. You'll understand the basic concepts and business models of e-commerce, standing on the shoulders of giants to overlook the ups and downs of the entire industry.

2.E-commerce Practical Application: Mastering Five Typical Tasks

This is the highlight of the course! We'll dive into the five typical tasks of e-commerce: product selection, platform selection, marketing and promotion, customer relationship management, and logistics and delivery. You'll grasp the essence of e-commerce operations, whether it's selecting agricultural products or cross-border goods, operating popular platforms, or leveraging marketing methods like WeChat, Weibo, short videos, and live streaming. Here, you'll find the most practical and cutting-edge knowledge waiting for you to embrace!

3.Payment and Security: Guarding Your E-commerce Kingdom

In the world of e-commerce, payment and security are two cornerstones. We'll reveal the basic concepts of electronic payment, third-party payment platforms, and security measures for e-commerce. This will allow you to freely unleash your wisdom in the journey of e-commerce while enjoying the fruits of your labor with peace of mind.

4.Regulations and Policies: The "Rules of the Game" in E-commerce

While the e-commerce industry is full of possibilities, it also needs to abide by certain regulations and policies. This section will break down the Electronic Signature Law, E-commerce Law, and related policies, enabling you to navigate the e-commerce world smoothly without crossing any red lines.

5.Innovation and Entrepreneurship: Realizing Your E-commerce Dreams

E-commerce is not just an industry; it's a stage full of dreams and opportunities for entrepreneurship. We'll take you into the world of e-commerce entrepreneurs, sharing their success stories and experiences. While learning, you'll also feel the passion and charm of e-commerce entrepreneurship.

What Will You Gain?

Through this course, you'll not only gain a deep understanding of the basic concepts and principles of the e-commerce industry, but also master the core skills and methods of e-commerce operations. You'll establish an internet product mindset, grasp key skills like product selection, marketing and promotion, and customer relationship management, laying a solid foundation for your future path in e-commerce entrepreneurship. At the same time, you'll better adapt to market demands and enhance your employment competitiveness.

Who Is This Course For?

This course is especially suitable for students majoring in e-commerce and finance, trade, and business in higher vocational education, as well as learners who are preparing to enter or already working in the e-commerce industry. Whether you're a beginner curious about e-commerce or someone with some experience, you'll find a space for growth here.


Syllabus

  • 1 E-commerce Overview
    • 1.1 What is E-commerce
    • 1.2 Basic Framework of E-commerce
    • 1.3 E-commerce Functions and Advantages
  • 2 E-commerce Models
    • 2.1 C2C E-commerce Model
    • 2.2 B2C E-commerce Model
    • 2.3 B2B E-commerce Model
  • 3 Typical Work Tasks in E-commerce - Product Selection (Finding Marketable Products)
    • 3.1 Commodity and Product
    • 3.2 Selection of Agricultural Product
    • 3.3 Cross-border Product Selection
  • 4 Typical Work Tasks in E-commerce - Platform Selection (Investigating Suitable Supply-Demand Matching Paths)
    • 4.1 C2C Platform
    • 4.2 B2C Platform
    • 4.3 B2B Platform
    • 4.4 O2O Platform
    • 4.5 Cross-border Platform
  • 5 Typical Work Tasks in E-commerce - Marketing and Promotion (Improving Supply-Demand Matching Efficiency)
    • 5.1 Overview of Internet Marketing
    • 5.2 Online Advertising
    • 5.3 Email Marketing
    • 5.4 Search Engine Marketing
    • 5.5 Weibo Marketing
    • 5.6 WeChat Marketing
    • 5.7 Live Streaming Marketing
    • 5.8 Short Video Marketing
  • 6 Typical Work Tasks in E-commerce - Customer Relationship Management (Enhancing Customer Loyalty)
    • 6.1 Overview of Customer Relationship Management
    • 6.2 Acquire and Establish Customer Relationships
    • 6.3 Maintaining Customer Relationships and Enhancing Customer Value
  • 7 Typical Work Tasks in E-commerce - Logistics and Delivery (Improving Service Experience)
    • 7.1 Logistics Overview
    • 7.2 E-commerce Logistics
  • 8 E-commerce Payment and Security
    • 8.1 Overview of Electronic Payments
    • 8.2 Third-party Payment
    • 8.3 E-commerce Security
  • 9 E-commerce Regulations
    • 9.1 Electronic Commerce Signature Law
  • 10 E-commerce Innovation and Entrepreneurship
    • 10.1 E-commerce Entrepreneurs and Their Qualities
  • Final exam

    Taught by

    Sichuan Polytechnic University

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