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LinkedIn Learning

LinkedIn Learning Essential Business Communication Skills Professional Certificate

via LinkedIn Learning Path

Overview

Regardless of your role or industry, strong communication skills are essential to advance your career and work more effectively. This learning path will help you to develop your communication skills to build trusting relationships, resolve conflicts, and share your ideas with clarity and confidence.
  • Develop effective interpersonal communication skills.
  • Learn communication skills to navigate conflict.
  • Learn skills to influence and communicate with confidence.

Syllabus

Courses under this program:
Course 1: Communicating with Confidence
-Discover easy-to-use tools, techniques, and strategies to become a calmer, more effective and persuasive communicator.

Course 2: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.

Course 3: Conflict Resolution Foundations
-Discover how to improve your relationships with your coworkers, clients, employees, and supervisors and find your way through conflict back to cooperation.

Course 4: Developing a Feedback Mindset to Accelerate Your Career
-Learn effective ways to think about, process, and solicit feedback in order to grow in your professional life.

Course 5: Digital Body Language
-Learn how to use digital body language to close the empathy gap between you and your team.

Course 6: Influencing Others
-Learn how to increase your influence and visibility in your organization.

Course 7: Communicating about Culturally Sensitive Issues
-Explore principles and strategies that can help you have more productive, meaningful conversations about diversity.

Course 8: Communicating with Emotional Intelligence
-Learn how to develop your emotional intelligence to improve your communication and build stronger relationships.

Course 9: Writing Email
-Level up your emails with proven writing techniques that help you craft powerful, impactful messages.

Courses

Taught by

Vinh Giang, Brenda Bailey Hughes, Lisa Gates, Dr. Shanita Williams, SHRM-SCP, Erica Dhawan, John Ullmen, Kwame Christian, Esq., M.A. and Mignon Fogarty

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