Level up your emails with proven writing techniques that help you craft powerful, impactful messages.
Overview
Syllabus
Introduction
- Write effective emails
- Write to your audience
- Identify your purpose
- Keep related messages together
- Write effective subject lines
- Use direct openings
- Highlight action items
- Structure your message for easy reading
- End strong
- Find the right tone
- Use appropriate punctuation and styles
- Personalize your message
- Proofread your message
- Respect confidentiality
- Forward email with care
- Copying and blind copying
- Taking conversations offline
- Use email for good
- Next steps
Taught by
Judy Steiner-Williams
