Explore principles and strategies that can help you have more productive, meaningful conversations about diversity.
Overview
Syllabus
Introduction
- Communicating despite our differences
- Recognizing feelings around culturally sensitive communication
- Working with our biases and beliefs
- Preparing for successful communication
- Starting the conversation with connection
- Practicing true empathy
- Redefining respect
- Conflict as opportunity: Debate vs. dialogue
- Managing microaggressions
- Untangling intent from impact
- Combating gaslighting
- Word choice is everything: Principles vs. rules
- How to apologize
- Authentic allyship
- Renegotiate the rules of engagement: Creating an inclusive environment
Taught by
Daisy Lovelace
