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OpenLearn

Diversity and inclusion in the workplace

via OpenLearn

Overview

Do you feel concerned about a lack of diversity in your workplace? Could your organisation be doing more to support diversity and inclusion? Would you like to feel more personally informed and have greater confidence when discussing these topics?This free course introduces you to the benefits and complexities of developing and supporting a diverse and inclusive workforce. It explores the positive impact of diversity on staff wellbeing and innovation within an organisation, enhancing a company’s competitive advantage and aligning with its social responsibilities. Recognising and understanding the challenges to achieving diversity goals, this course also provides practical ideas and approaches to recruitment and retention, and embedding diversity and inclusivity into workplace culture. Throughout the course, there will be opportunities to learn from those who have taken a lead in this area and to consider how you might implement their ideas and initiatives in your own context, both at a personal and organisational level.One thought leader you’ll hear from at regular intervals is Asif Sadiq MBE, Chief Diversity, Equity and Inclusion Officer at Warner Bros. Discovery. His long and rich career in the diversity and inclusion space, including senior executive roles at Adidas, EY Financial Services and the City of London Police, mean that his short videos are packed with valuable observations and advice to enhance your learning journey. Look out for them!Here is Asif sharing his views on the foundations of a truly inclusive organisation.TranscriptDiversity and inclusion in the workplace is a free badged course which lasts 8 weeks, with approximately 3 hours’ study time each week. You can work through the course at your own pace, so if you have more time one week you could push on to complete another week’s study.You’ll start this course by considering what ‘diversity and inclusion’ means and why it’s important, learning about the significant impact diversity can have on workplace productivity, and exploring a range of human demographic differences. You’ll look at possible barriers to diversity and inclusion, and investigate the skills and strategies required to overcome them. Focusing on recruitment, you’ll reflect on a range of processes from shortlisting to onboarding, and consider how longer term career progression can be supported effectively. You’ll finish by identifying your next steps and the actions you can take to make a difference.The Open University would really appreciate a few minutes of your time to tell us about yourself and your expectations for the course before you begin, in our optional start-of-course survey. Once you complete the course we would also value your feedback and suggestions for future improvement, in our optional end-of-course survey. Participation will be completely confidential and we will not pass on your details to others. This course is accredited by the CPD Standards Office. It can be used to provide evidence of continuing professional development and on successful completion of the course you will be awarded 24 CPD points. Evidence of your CPD achievement is provided on the free Statement of Participation awarded on completion.Anyone wishing to provide evidence of their enrolment on this course is able to do so by sharing their Activity Record on their OpenLearn Profile, which is available before completion of the course and earning of the Statement of Participation.

Syllabus

  • Introduction and guidance
  • Introduction
  • What is a badged course?
  • How to get a badge
  • Acknowledgements
  • Week1Week 1: What is a diverse workplace and why is it important?
  • Introduction
  • 1 Defining diversity and inclusion
  • 1.1 Different diversity characteristics
  • 1.2 The importance of an inclusive workplace
  • 2 Diversity legislation
  • 3 Benefits of diversity and inclusion in the workplace
  • 3.1 Diversity and staff wellbeing
  • 3.2 Diversity and social responsibility
  • 3.3 Diversity and innovation
  • 3.4 Diversity and economic benefit
  • 4 This week’s quiz
  • 5 Summary
  • References
  • Further reading
  • Acknowledgements
  • Week2Week 2: Diversity characteristics and discrimination – Part 1
  • Introduction
  • 1 Disability
  • 1.1 Exploring discrimination
  • 1.2 Enhancing your awareness
  • 1.3 Hidden disabilities
  • 2 Neurodiversity
  • 2.1 Exploring discrimination
  • 2.2 Enhancing your awareness
  • 3 Racial diversity
  • 3.1 Exploring discrimination
  • 3.2 Being ‘not racist’ is not enough
  • 3.3 Enhancing your awareness
  • 4 Sex
  • 4.1 Exploring discrimination
  • 4.2 Enhancing your awareness
  • 5 This week’s quiz
  • 6 Summary
  • References
  • Further reading
  • Acknowledgements
  • Week3Week 3: Diversity characteristics and discrimination – Part 2
  • Introduction
  • 1 Age
  • 2 Religion or belief
  • 3 Gender reassignment
  • 4 Sexual orientation
  • 5 Social capital and diversity
  • 6 Intersectionality
  • 7 This week’s quiz
  • 8 Summary
  • References
  • Further reading
  • Acknowledgements
  • Week4Week 4: Barriers to diversity and inclusion
  • Introduction
  • 1 Unconscious bias
  • 2 Privilege
  • 3 Microaggressions
  • 4 Feeling fearful
  • 4.1 Impact of discrimination on health and wellbeing
  • 4.2 Fear of saying the wrong thing
  • 4.3 Fear of conflict or difference
  • 5 Why diversity and inclusion initiatives fail
  • 6 Diversity fatigue
  • 7 Other barriers
  • 8 This week’s quiz
  • 9 Summary
  • References
  • Further reading
  • Acknowledgements
  • Week5Week 5: Skills and strategies for success
  • Introduction
  • 1 Personal skills and behaviours
  • 1.1 Emotional intelligence
  • 1.2 Communication
  • 1.3 Resilience
  • 1.4 Continuous learning
  • 2 Professional tools
  • 2.1 Strategy setting tools
  • 2.2 Metrics and data collection
  • 2.3 Benchmarking
  • 3 Writing the strategy
  • 4 This week’s quiz
  • 5 Summary
  • References
  • Further reading
  • Acknowledgements
  • Week6Week 6: Diversity and inclusion in recruitment and career progression
  • Introduction
  • 1 Your brand
  • 1.1 Is your brand inclusive?
  • 1.2 Where do you promote your brand?
  • 2 Diversity and inclusion in the recruitment process
  • 2.1 Applications, interviews and assessment centres
  • 2.2 Interviews and assessment centres
  • 3 Onboarding
  • 4 Career progression
  • 4.1 Imposter syndrome
  • 5 This week’s quiz
  • 6 Summary
  • References
  • Further reading
  • Acknowledgements
  • Week7Week 7: Examples of good practice
  • Introduction
  • 1 Changing the culture
  • 2 Inclusion networks
  • 3 Communication
  • 4 Maintaining the momentum
  • 5 This week’s quiz
  • 6 Summary
  • References
  • Further reading
  • Acknowledgements
  • Week8Week 8: Next steps
  • Introduction
  • 1 Making a difference as an individual
  • 1.1 Allyship
  • Examples of allyship
  • 2 Setting SMART goals
  • 3 Making a difference as an organisation
  • 3.1 Your role in achieving organisational goals
  • 4 Keeping up to date
  • 4.1 Maintaining the dialogue
  • 5 Diversity themes for the future
  • 6 This week’s quiz
  • 7 Summary
  • Tell us what you think
  • References
  • Further reading
  • Acknowledgements

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