Making the Transition from Staff Member to Supervisor (Live Online)

Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.In this high-impact, 2-day seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.Who Should AttendNewly promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.What You Will CoverSetting yourself up for successMaking a change and letting go of your old roleMeeting the expectations of key stakeholders, including your boss, direct reports, senior management and former peersConducting a gap analysis to determine how to meet critical expectations Leveraging your behavioral style with the Personal Style (PSI) AssessmentFlexing your personal style to build more effective relationshipsSetting up goals to get you to the next level of performanceManaging employee performance and training your employeesDelivering supportive and corrective feedback to your employeesManaging conflict and disagreement with greater easeTurning conflicts into positive changeApplying techniques to diffuse conflictsApplying techniques to delegate work to your teamDeveloping a delegation plan to use with team membersManaging and protecting your timeIdentifying three high-impact action items for immediate attention back at workHow You Will BenefitCreate a new game plan for growthLet go of your former role and establish your credibilityAdjust your behavioral style to give yourself a winning edgeUse the instant feedback model to build a successful coaching relationshipControl your emotions and think strategically when dealing with conflictsBe definite and decisive in managing and protecting your time