Management Skills for New Managers (Live Online)

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.Who Should AttendManagers with one to three years of experience who are seeking additional management training.What Will Be CoveredYour Role as ManagerDiscovering the qualities and abilities required for effective managementIdentifying the roles and responsibilities managers performExploring the contextual issues and challenges that new managers face todayContinuous Performance ManagementDefining the goal of performance managementIdentifying the process and challengesPracticing the skills of performance managementConducting a self-audit on performance managementSLII ® - The Art of Influencing OthersPracticing having effective and more frequent conversations with your direct reportsIncreasing your flexibility and adaptability to lead a diverse workforceUsing a variety of leadership styles to accelerate team members’ completion of their goals/tasksCoaching for PerformanceIdentifying the importance of and requirements for coachingLearning the micro-skills of effective coachingConfronting problem behaviors in a tactful mannerUsing the AMA Guide to manage a coaching discussionDifferentiating between coaching and discipliningBuilding a Motivational ClimateRecognizing the manager’s role in employee motivationExploring important elements of the motivational processIdentifying managerial practices for building a motivational climateDelegating for Growth and DevelopmentDescribing the types of delegation that managers can engage inAssessing your current delegation practices and their challengesRecognizing what can and can’t be delegatedDescribing the phases of effective delegationPracticing delegation discussionADDITIONAL TAKEAWAYS:Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awarenessA process for coaching behavioral challenges and conducting a delegation discussionA self-reflection worksheet on business ethicsPerformance alignment conversationsAn AMA digital asset on motivation and delegationA motivational climate worksheetHow You Will BenefitBoost your confidence level as a new managerSkillfully manage your co-located and virtual teamShift gears, deal with change and make decisions with more easeMatch your leadership style to your employees’ development needsIncrease your flexibility and adaptability to lead a diverse workforceDevelop a climate that fosters motivation and camaraderieProvide clear vision and direction for your employeesEquip your team with the resources they need to be effectiveConfidently help employees solve problems and overcome barriers