7 Interpersonal Skills of Great Managers (Live Online)

Broaden your managerial effectiveness to ensure your success in today’s hyper-speed, technology-driven and diverse workplace.Impact, engagement and results depend on a situationally balanced combination of technical, function-related, operational and interpersonal proficiencies. Interpersonal skills are pivotal to building credibility, trust, accountability and commitment in your team. This 2-day, interactive, hands-on, action planning and skill-building experience will equip you with an expanded perspective and a set of competencies to distinguish you from others who subscribe to a more traditional managerial mindset.What Will Be CoveredLinking management challenges to interpersonal skillsIncreasing your self-awareness and clarifying valuesAdapting style preferences to the situationChecking for understandingDelivering clear messages and instructionsDirecting and communicating performance expectationsUsing active listening to enhance your effectivenessGiving effective corrective feedback and engaging difficult peopleMotivating others to get great resultsAchieving productive and satisfying work relationships with peers, your manager, and othersPracticing using feedback as an important communication toolUtilizing and leveraging the talents and experience of a multigenerational teamPracticing strategies to promote inclusivenessApplying key interpersonal skills to facilitate delegation and meetingsDrafting a management credoPlanning for continued interpersonal skill developmentProviding the right support for teamsHow You Will BenefitExpand your managerial mindsetExamine the impact of your values and approaches to managementEstablish, communicate and gain commitment for performance expectationsEnlist others through trust and empathyEnergize others through providing feedback, building teams and handling conflictEnable others through motivation and valuing differencesEmpower others through delegating tasks and conducting meetingsWho Should attendManagers, team and project leaders, and supervisors who want to take their personal, team and unit performance to the next level through the dynamic use of interpersonal and engagement proficiency.