In "Never Split the Difference," Chris Voss emphasizes the significance of creating perceived control during negotiations. This course will explore methods to subtly guide conversations, encourage collaboration, and maintain command by utilizing strategic questioning, framing, and observation techniques.
Overview
Syllabus
- Lesson 1: The Illusion of Control
- Lesson 2: Adaptive Decision-Making
- Lesson 3: Framing Realities and Leverages
- Lesson 4: Behavioral Indicators
