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Negotiation skills are required to nurture business relationships, solve problems, ensure profitable deals and manage teams. Negotiations in a global era involve adapting strategy and tactics with an appreciation for cross-cultural differences. This course provides participants with frameworks to understand negotiation structure and strategy, and practical skills to plan for negotiations, deliver negotiation strategy, persuade and influence in a variety of situations and within a variety of cultures. The acquired knowledge of the principles, strategies and tactics in the field of business negotiations would contribute to the successful conduct of negotiations and securing a better position in relation to the other party, since negotiations are inevitable in business relations.