This course focuses on conversations where the underlying meaning isn't immediately clear. Learners will practice identifying true motivations, understanding the context of conversations, and uncovering the deeper issues driving communication. It emphasizes the importance of going beyond surface-level communication to discover what’s really at stake.
Overview
Syllabus
- Lesson 1: Identifying Hidden Motivations
- Lesson 2: Contextualizing Conversations
- Lesson 3: Clarifying Misunderstandings
- Lesson 4: Tackling Complex and Hidden Issues