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CodeSignal

The "How Do We Feel" Conversation

via CodeSignal

Overview

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This course focuses on understanding emotions in conversations. Learners will explore recognizing and naming emotions, providing empathetic support, and fostering emotional openness within teams. It emphasizes maintaining a balance between emotional intelligence and professionalism in sensitive discussions.

Syllabus

  • Lesson 1: Recognizing and Naming Emotions
  • Lesson 2: Empathy and Emotional Support
  • Lesson 3: Encouraging Emotional Openness in Teams
  • Lesson 4: Maintaining Emotional Balance in Difficult Conversations

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