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CodeSignal

Effective Communication & Active Listening in Practice

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Overview

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This course delves into mastering the art of listening and empathetic communication, drawing from "How to Win Friends & Influence People" by Dale Carnegie. It focuses on active listening, avoiding arguments, and fostering a non-confrontational dialogue.

Syllabus

  • Lesson 1: Active Listening Techniques
  • Lesson 2: Empathy in Communication
  • Lesson 3: Avoiding Arguments
  • Lesson 4: Handling Criticism and Feedback

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