This course delves into mastering the art of listening and empathetic communication, drawing from "How to Win Friends & Influence People" by Dale Carnegie. It focuses on active listening, avoiding arguments, and fostering a non-confrontational dialogue.
Overview
Syllabus
- Lesson 1: Active Listening Techniques
- Lesson 2: Empathy in Communication
- Lesson 3: Avoiding Arguments
- Lesson 4: Handling Criticism and Feedback
