This course draws from "How to Win Friends & Influence People" by Dale Carnegie to equip you with strategies for handling conflicts positively and diplomatically. It includes tension diffusion, finding common ground, and sincere apologizing.
Overview
Syllabus
- Lesson 1: Disagreeing Agreeably
- Lesson 2: Apologizing Sincerely
- Lesson 3: Handling Criticism Gracefully
- Lesson 4: Building Positive Relationships
