"Never Split the Difference" by Chris Voss advocates for using tactical empathy to leverage negotiations effectively. The course outlines practical techniques that help uncover emotions, foster understanding, and create breakthroughs necessary for successful interactions.
Overview
Syllabus
- Lesson 1: Achieving Tactical Empathy
- Lesson 2: Driving That's Right
- Lesson 3: Creating Emotional Anchors in Negotiations
- Lesson 4: Building Rapport
