Retail Management Courses and Certifications

Microcredential

Retail and Omnichannel Management

Explore key retail components and omnichannel strategies. Gain practical insights from industry experts to make informed decisions in forecasting, inventory, assortment planning, and pricing.

• edX
• 8 weeks, 3-5 hours a week
• On-Demand
• $498.00
• 2 courses

Retail Merchandising & Mgmt

Analyze consumer needs, plan store layouts, and master retail operations from location selection to merchandise control.

• California Community Colleges System
• 13 weeks, 3 hours a week
• 3rd Sep, 2024
• Paid Course

Retail Customer Service

647 ratings at LinkedIn Learning

Learn how to provide "rock star" retail customer service—the kind that gets you noticed by managers and keeps customers coming back.

• LinkedIn Learning
• 48 minutes
• On-Demand
• Free Trial Available

Retail Sales Management

632 ratings at LinkedIn Learning

Discover how to succeed in retail sales management. Learn strategies and tips that can help you develop a top-notch team and create a consistent experience for your customers.

• LinkedIn Learning
• 27 minutes
• On-Demand
• Free Trial Available

Retail Customer Service Management and Coaching

505 ratings at LinkedIn Learning

Discover how to manage young employees. Learn management and coaching techniques to bring out the best in a younger team.

• LinkedIn Learning
• 36 minutes
• On-Demand
• Free Trial Available

Selling into Industries: Retail and Consumer Products

439 ratings at LinkedIn Learning

Learn how to sell consumer products to retailers. Get sales strategies for getting your products on store shelves and into customer hands.

• LinkedIn Learning
• 57 minutes
• On-Demand
• Free Trial Available

Retail Sales: The Importance of Listening

358 ratings at LinkedIn Learning

Want your customers to feel understood? Boost your listening skills. Learn techniques that can help you foster a sense of connection and deliver a great customer experience.

• LinkedIn Learning
• 19 minutes
• On-Demand
• Free Trial Available

Retail Sales Foundations

302 ratings at LinkedIn Learning

Find out how to succeed in retail sales. Learn techniques to increase sales and keep customers happy.

• LinkedIn Learning
• 30 minutes
• On-Demand
• Free Trial Available

Mastering Conversations in Retail Sales

276 ratings at LinkedIn Learning

Learn about the different kinds of conversations you're expected to have with retail customers, as well as how to navigate those conversations successfully.

• LinkedIn Learning
• 29 minutes
• On-Demand
• Free Trial Available

Devi Ahilya Viswavidyalaya, Indore;  CEC

Retail and Channel Management

Explore retail fundamentals, strategies, and innovations. Learn about consumer behavior, channel management, store operations, pricing, merchandising, and analytics to excel in the dynamic retail industry.

• Swayam
• 12 weeks
• On-Demand
• Free Online Course

Savitribai Phule Pune University;  CEC

Retail Management

Comprehensive overview of retail industry concepts, processes, and management strategies, covering consumer behavior, marketing, operations, merchandising, and analytics for aspiring retail professionals.

• Swayam
• 8 weeks
• On-Demand
• Free Online Course

Introducing Microsoft Cloud for Retail

Discover how Microsoft Cloud for Retail connects shopper experiences, integrates data sources, and provides actionable insights to enhance retail operations and customer engagement.

• YouTube
• 31 minutes
• On-Demand
• Free Video

Get started with Store operations in Microsoft Cloud for Retail

Learn to set up, manage, and extend Microsoft's Store Operations Assist solution for retail. Covers admin tasks, mobile usage, data integration, and insights dashboard deployment to improve store efficiency and customer service.

• Microsoft Learn
• 3 hours 30 minutes
• On-Demand
• Free Online Course

Shaanxi Polytechnic Institute

连锁企业经营管理原理

Master the principles of chain enterprise operations, from organizational structure to strategic management, logistics, and corporate culture, with focus on retail formats like department stores and supermarkets.

• XuetangX
• On-Demand
• Free Online Course

Panyapiwat Institute of Management

กลยุทธ์การบริหารร้านค้าปลีกอย่างมืออาชีพ | Professional retail management strategy

เรียนรู้กลยุทธ์การบริหารร้านค้าปลีกอย่างมืออาชีพ ตั้งแต่การออกแบบผังร้าน การจัดการพื้นที่ การควบคุมมาตรฐาน และบทบาทของพนักงานขาย เพื่อพัฒนาร้านค้าให้มีคุณภาพและดึงดูดลูกค้า

• ThaiMOOC
• On-Demand
• Free Online Course