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LinkedIn Learning

Retail Sales Foundations

via LinkedIn Learning

Overview

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Find out how to succeed in retail sales. Learn techniques to increase sales and keep customers happy.

Syllabus

Introduction
  • Welcome
  • Retail success
1. Retail Selling and Service Fundamentals
  • Creating an amazing customer experience
  • Retail factors that impact sales
  • Key sales behaviors
  • How service impacts sales
  • Increasing average order size
2. Building Customer Loyalty in Retail
  • Understanding the true value of the customer
  • When and when not to discount
  • The biggest mistake retailers make
Conclusion
  • Next steps

Taught by

Noah Fleming

Reviews

4.7 rating at LinkedIn Learning based on 302 ratings

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