What you'll learn:
- Understand The Role, Responsibilities, and Strategies of Effective Sales Operations
- Gain Knowledge on Setting Sales Targets, Planning Territories, and Forecasting Sales
- Learn how to Manage the Sales Cycle, from Prospecting Techniques to Closing Strategies
- Discover Best Practices for Building, Motivating, and Managing a High-Performing Sales Team
- Explore the Importance of CRM in Sales Operations and how to Leverage Sales Enablement Tools
- Grasp how to Collect, Analyze, and Leverage Sales Data for Data-Driven Decision Making
- Familiarise with the Legal and Ethical Aspects of Sales Operations, Including Contracts And Compliance
- Learn how to Align Sales Operations with Business Goals for a Seamless Organisational Synergy
Welcome to the "Foundations of Sales Operations" - your comprehensive guide to the world of sales operations. This course is expertly designed to equip you with a profound understanding of sales operations' concepts, strategies, and practical applications. Whether you are a beginner or an experienced professional, this course offers a wealth of knowledge to help you excel in sales operations.
Here's what you'll learn:
Fundamentals of Sales Operations: We begin by exploring the essentials, defining sales operations, its role and responsibilities, and discussing the connection between sales operations and other departments.
Sales Planning and Management: Learn how to set sales targets, build effective territory plans, forecast sales, design incentive plans, and utilize performance metrics and KPIs.
Sales Process and Cycle: Delve into defining a structured sales process, managing the sales pipeline, prospecting techniques, managing the sales cycle, and overcoming objections.
Sales Team Management: Understand the structuring of a sales team, strategies for hiring and onboarding talent, sales training and skill development, and effective methods to motivate and engage your sales team.
CRM and Sales Enablement Tools: Discover the critical role of Customer Relationship Management (CRM) in sales operations. Learn about selecting and implementing a CRM system, and best practices for its use. Also, explore various sales enablement tools and technologies that can empower your sales operations.
Data-Driven Sales Operations: Learn about the role of data in sales operations, techniques for data collection and analysis, sales reporting and dashboards, and making data-driven decisions.
Sales Contracts and Ethics: Gain insights into the legal aspects of sales operations, understanding sales contracts, and ensuring ethical selling and compliance.
Strategic Alignment and Adaptation: Finally, learn to align your sales operations with broader business goals, foster effective communication and collaboration within sales teams, and commit to continuous improvement and adaptation.
The course is filled with case studies and real-world examples of successful sales operations. We understand that applied learning is the best way to understand and retain concepts. Therefore, every module of this course includes practical tips and strategies that you can start implementing right away.
Who is this course for?
This course caters to a wide audience. Whether you are a budding sales professional, an experienced sales manager, a business owner looking to streamline your sales process, or a student of business, you will find this course useful and engaging.
By the end of this course, you will have a robust understanding of sales operations, be equipped with strategies to improve your sales operations, and be ready to apply your learning to real-world scenarios. Let us embark on this enlightening journey and unlock the secrets to successful sales operations. Enroll today!
Salil Dhawan
