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Udemy

Sales CRM Overview: Salesforce CRM User Training

via Udemy

Overview

Go From Zero to Hero: Become a Super User of the Salesforce Platform

What you'll learn:
  • Understand the Basic of Being a Salesforce User
  • How to Become a Salesforce Super User
  • Best Practices to Work with an Admin
  • How to Use Salesforce the Best Way Possible

Hello there! Iremember being in your spot. A Salesforce user and not knowing what to do within salesforce or where to go. I was so scared to touch anything out of fear of breaking the entire system!

As I got more comfortable with the system and was able to navigate around it, I grew a love and a passion for Salesforce. I have worked as an end-user, Salesforce Technical Support, and now as a consultant and content creator!

I would love to have you join me in answering your top Salesforce questions!


Things we will cover:

  • All Major Objects (groups of data) including Leads, Accounts, and Opportunities

  • Related Lists

  • Reporting and how to create your own reports

  • The tricks of the trade for saving your time in salesforce

  • How to work around error messages

  • And LOADS more!


We will go into many of the tricks and tips that I have learned from other admins, super users, and managers that help them use salesforce the best way possible!

I want to set you up for loads of success in your technical future!

Salesforce is a growing industry. In the next 5 years Salesforce is projected to add over 9 million new jobs to the economy so learning Salesforce now will boost your career for years to come!

Taught by

Emily Call, MBA and Jeremy Call, MSDA

Reviews

4.4 rating at Udemy based on 188 ratings

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