Lead Management Courses and Certifications

Salesforce Microcredential

Salesforce Sales Operations

Master Salesforce fundamentals for entry-level sales roles. Learn CRM basics, lead and opportunity management, customer success strategies, and data analysis through reports and dashboards.

• Coursera
• 17 weeks, 7 hours a week
• On-Demand
• Paid Course
• 4 courses

A Business Manager's Complete Guide to SalesForce CRM

837 ratings at Udemy

Improve collaboration, elevate proficiency and facilitate more productive business relationships in your organization.

• Udemy
• 10 hours
• On-Demand
• Paid Course

HubSpot Microcredential

HubSpot Sales Representative

Comprehensive sales training program covering enablement, inbound strategies, lead management, reporting, and frictionless sales techniques using HubSpot's CRM software. Ideal for career starters or growth-seekers in sales.

• Coursera
• 26 weeks, 5 hours a week
• On-Demand
• Paid Course
• 5 courses

Salesforce;  Pathstream

Lead Management in Salesforce

313 ratings at Coursera

Learn to optimize lead management in Salesforce, supporting marketing and sales teams. Master data importing, lead organization, campaign management, and qualification processes to enhance sales productivity.

• Coursera
• 1 day 8 hours 22 minutes
• On-Demand
• Free Online Course (Audit)

Sales operations: strategies and frameworks for selling more

64 ratings at Udemy

Learn how to train, develop and improve your sales team with this sales management masterclass

• Udemy
• 5 hours 25 minutes
• On-Demand
• Paid Course

HubSpot

Lead Management with HubSpot

Optimize lead management using HubSpot tools. Learn to segment, qualify, nurture, score, and route leads effectively. Create strategies, implement workflows, and measure success with dashboards and reports.

• Coursera
• 21 hours 37 minutes
• On-Demand
• Free Online Course (Audit)

HubSpot Microcredential

Strategic Customer Relationship Management & Sales Technique

Develop effective customer relationships and sales strategies through HubSpot's comprehensive program, covering sales enablement, inbound techniques, lead management, reporting, and frictionless sales frameworks.

• Coursera
• On-Demand
• Paid Course

LearnKartS

Salesforce Introduction

Comprehensive introduction to Salesforce CRM, covering cloud basics, user setup, customization, and essential features for effective sales and customer service management.

• Coursera
• 4 hours 14 minutes
• On-Demand
• Free Online Course (Audit)

Learning Salesforce

10545 ratings at LinkedIn Learning

Learn how to use Salesforce to manage a sales pipeline and existing customers.

• LinkedIn Learning
• 1 hour 8 minutes
• On-Demand
• Free Trial Available

Salesforce Essential Training

4020 ratings at LinkedIn Learning

Learn how to use Salesforce to manage a sales pipeline and existing customers.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Learning Microsoft Dynamics 365: The Basics

1847 ratings at LinkedIn Learning

Learn the basics of using Dynamics 365, the cloud-based CRM tool from Microsoft. See how to create records, track activities, work with leads and opportunities, and more.

• LinkedIn Learning
• 1 hour 47 minutes
• On-Demand
• Free Trial Available

Sales Pipeline Management

1193 ratings at LinkedIn Learning

Gain a foundation in sales pipeline management and learn how to become more skilled at organizing leads, cultivating opportunities, forecasting outcomes, and closing sales.

• LinkedIn Learning
• 1 hour 10 minutes
• On-Demand
• Free Trial Available

Salesforce Tips

898 ratings at LinkedIn Learning

Learn practical tips and tricks that can help you work smarter in Salesforce, the hugely popular customer relationship management (CRM) solution.

• LinkedIn Learning
• 35 minutes
• On-Demand
• Free Trial Available

Learning Microsoft Dynamics 365: The Basics

892 ratings at LinkedIn Learning

Learn the basics of using Dynamics 365, the cloud-based CRM tool from Microsoft. See how to create records, track activities, work with leads and opportunities, and more.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Learning Zoho CRM

667 ratings at LinkedIn Learning

Learn how to manage customers, sales, and businesses in Zoho CRM, a powerful tool for tracking the sales process.

• LinkedIn Learning
• 1 hour 5 minutes
• On-Demand
• Free Trial Available