This course on Human Resource Development attempts to make the learner aware of the underlying theories and their practical of the human resource management. The course also aims to develop the learner’s ability by critical thinking on managing human resource Tourism and Hospitality. Human Resource Development course is an effort to familiarize our learners with the managerial skills needed to create develop and manage valuable human resource through their skill training, resolving their grievances, suitable remuneration packages and keep them motivated so that they remain productive for the organization.
Overview
Syllabus
Block
Unit
Unit Title
Video No.
Video Title
Week
Block 1
1
Human Resource Planning
1
Human Resource Planning
1
2
Human Resource Planning in Hospitality industry
3
Qualitative Dimensions of Human Resource
2
Demand and Supply Forecasting: Methods and Techniques
4
Introduction to Manpower Forecasting
5
Macro and Micro Forecasting
6
Manpower Forecasting Techniques
2
7
Manpower Supply Forecasting Techniques
3
Human Resource Information System
8
Human Resource Information at Micro and Macro Level
9
Application of Computers in Human Resource Management
4
Human Resource Audit
10
Introduction to Human Resource Audit
11
Essential Steps In Human Resource Audit
3
12
A Four Step Approach In Human Resource: Audit as an Improvement Tool
5
Human Resource Accounting
13
Introduction to Human Resource Accounting
14
Accounting for Human Resource Costs
15
Accounting for Human Resource Value
16
Applications and Implementations
4
6
Job Evaluation: Concept, Scope and Limitation
17
Introduction to Job Evaluation and Its Objectives
18
Anomalies in Salaries and Need for a Rational and Equitable Pay Structure
19
Basic Assumptions in Job Evaluation and Trigger Points
20
Advantages and Problems Associated with Job Evaluation
7
Job Analysis and Job Description
21
Introduction to Job Analysis
5
22
Job Description, Job Specifications and Job Analysis: Linkages
23
Design and Uses of Job Description
8
Job Evaluation Methods
24
Job Evaluation Methods and Job Ranking
25
Job Classification or Grade Description
26
Point Rating
6
27
The Factor of Comparison Method
28
Recent Developments in Job Evaluation
9
Task Analysis
29
Introduction to Task Analysis and its Uses
30
Contextual, Activity, Competency, Performance and Discrepancy Analysis
31
Task Analysis as a Supervisory Tool
7
10
Personnel Office: Functions and Operations
32
Characteristics and Objectives of Personnel Management
33
Position of Personnel Department in the Organisation
34
Organization of a Personnel Office
35
Personnel Manager's Role
11
Recruitment and Selection
36
Introduction to Recruitment and Selection
8
37
Recruitment Process
38
Interviews
39
Selection Tests
40
Methods of Recruitment, Selection and Tests
12
Induction and Placement
41
Induction and Placement-I
9
42
Induction and Placement-II
43
Induction and Placement-III
Block 2
13
Staff Training and Development
44
Introduction to Training and Development
45
Need, Benefits , Objectives,
Training Policy and Training Methods
46
Evaluation of Training Programmes
10
47
Management Development: Needs, Concepts, Objectives, Organizational Climate and Techniques
14
Motivation and Productivity
48
Introduction to Motivation and Productivity
49
Hierarchy of Human Needs: Maslow's Theory
50
Social Needs and Productivity
51
Creating Proper Motivational Climate
11
15
Employees’ Motivation and Job Enrichment
52
Theories and Types of Motivation
53
Motivation of Employees in Actual Practice
54
Job Enrichment - Meaning, Nature and Objectives
16
Career Planning
55
Introduction to Career Planning
56
Why Career Planning
12
57
Process of Career Planning and Development
58
Limitations of Career Planning
17
Employees’ Counselling
59
Introduction to Employees’ Counselling
60
Counselling Functions and Counsellors
61
Counselling: Types, Skills and Techniques
13
18
Performance Monitoring and Appraisal
62
Introduction to Performance Appraisal
63
Job Performance: Measurement, Validity and Reliability
64
Methods of Performance Appraisal
19
Transfer, Promotion and Reward Policies
65
Transfer: Introduction, Need and Types
66
Promotions and Promotion Policy
14
67
Reward Policies and Processes
20
Disciplinary Issues and Employees’ Grievance Handling
68
Discipline: Issues, Actions-Suspension, Dismissal, and Discharge
69
Retrenchment and Lay Off
70
Grievance Handling
21
Compensation and Salary Administration
71
Aims and Principles of Salary Formulation
15
72
Components of Salary Administration and Pay Structure
73
Salary Administration Procedures
22
Employee Benefits and Welfare Schemes
74
The Concept of Fringe Benefits and Labour Welfare
75
Social Security: Concept and Evolution
23
Gender and Other Sensitivities in Hospitality and Tourism
76
Position of women in Hospitality and Tourism
16
77
Sexual Harassment
78
Child Labour
24
Emerging Trends and Perspectives
79
HRD for Industrial Organization
80
Tourism: Trends in HRD
Taught by
Jatashankar R. Tewari
