Learn how to communicate authentically in culturally diverse workplaces.
Unlocking Authentic Communication in a Culturally-Diverse Workplace
Overview
Syllabus
Introduction
- Why authentic communication matters
- Adopt an allyship mindset
- What does it mean to be authentic?
- Understand cultural diversity in the workplace
- Undoing the damage created by poor communication
- Tips for productive communication
- Make first impressions count
- Mirroring and shared truths
- Am I one of the gang?
- Support safe spaces for sharing personal experiences
- What to do when you get it wrong
- Learn through questioning
- The CULTURE framework
- Tone and authentic communication
- Practice being a cultural nerd and ally
Taught by
Jonathan Wilson
