- Build inclusive communication skills.
- Engage effectively with executives.
- Practice active listening.
- Demonstrate emotional intelligence through communication.
Overview
Communication is critical to effective management. Learn the skills you need to succeed as a new manager, including how to develop a manager's mindset, foster authenticity and inclusivity, inspire trust and action, encourage input and feedback, and practice active listening. After completing this learning path, advance your skills with Communication Skills for Middle Managers.
Syllabus
Courses under this program:
Course 1: Communicating as a Leader Nano Tips with Jessica Chen
-Watch this series of nanolearning videos to learn to communicate effectively as a leader
Course 2: Communicating with Emotional Intelligence
-Learn how to develop your emotional intelligence to improve your communication and build stronger relationships.
Course 3: Unlocking Authentic Communication in a Culturally-Diverse Workplace
-Learn how to communicate authentically in culturally diverse workplaces.
Course 4: Communicating through Disagreement
-Learn the tools and tactics to communicate effectively through disagreement in every situation.
Course 5: Quick Scripts for Difficult Conversations
-Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.
Course 6: Communicating with Executives
-Understand how executives think, so you can communicate with them effectively.
Course 7: Active Listening for Better Leadership Communication
-Learn what active listening is, why it's a key skill for leaders, and how to optimize communication so your employees feel heard, valued, and understood.
Course 1: Communicating as a Leader Nano Tips with Jessica Chen
-Watch this series of nanolearning videos to learn to communicate effectively as a leader
Course 2: Communicating with Emotional Intelligence
-Learn how to develop your emotional intelligence to improve your communication and build stronger relationships.
Course 3: Unlocking Authentic Communication in a Culturally-Diverse Workplace
-Learn how to communicate authentically in culturally diverse workplaces.
Course 4: Communicating through Disagreement
-Learn the tools and tactics to communicate effectively through disagreement in every situation.
Course 5: Quick Scripts for Difficult Conversations
-Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.
Course 6: Communicating with Executives
-Understand how executives think, so you can communicate with them effectively.
Course 7: Active Listening for Better Leadership Communication
-Learn what active listening is, why it's a key skill for leaders, and how to optimize communication so your employees feel heard, valued, and understood.
Courses
-
Learn the tools and tactics to communicate effectively through disagreement in every situation.
-
Understand how executives think, so you can communicate with them effectively.
-
Learn how to communicate authentically in culturally diverse workplaces.
-
Learn how to develop your emotional intelligence to improve your communication and build stronger relationships.
-
Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.
-
Watch this series of nanolearning videos to learn to communicate effectively as a leader
-
Learn what active listening is, why it's a key skill for leaders, and how to optimize communication so your employees feel heard, valued, and understood.
Taught by
Jessica Chen, Brenda Bailey Hughes, Prof. Jonathan A.J. Wilson PhD DLitt, Dr. Lynne Maureen Hurdle, Alisa Cohn, Daniel Shapero and Heather R Younger, J.D., CSP®