Professional Soft Skills Learning Pathway

Courses under this program:
Course 1: Developing Your Emotional Intelligence
-Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.

Course 2: Building Resilience
-Learn how to bounce back from difficult situations, by building your "resiliency threshold," with these training techniques.

Course 3: Embracing Unexpected Change
-Improve how you deal with change in your professional and personal life. Learn how to put change in the proper context, create the right perspective, and become more resilient.

Course 4: Critical Thinking for Better Judgment and Decision-Making
-Teach your team how to think critically. Learn how to use critical thinking to avoid fallacies, spot biases, craft better arguments, hone judgment, and improve decision-making.

Course 5: Why Trust Matters with Rachel Botsman
-Explore ways to identify and address trust issues in your personal and professional life.

Course 6: Teamwork Foundations
-Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team.

Course 7: Communication Foundations
-Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.

Course 8: Effective Listening
-Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.

Course 9: Persuading Others
-Ensure that your ideas get a fair hearing by cultivating your persuasion skills. Discover how to establish credibility and how make it easier for people to respond with a "yes."

Course 10: Writing in Plain Language
-Learn to write in plain language and help your readers understand and act on your documents and content.

Course 11: Banish Your Inner Critic to Unleash Creativity
-Express your most creative self—minus the fear and self-doubt. Learn how to banish your inner critic to unleash maximum creativity.

Course 12: Unconscious Bias
-Learn how to identify and address your biases so you can make more thoughtful decisions, build relationships, and be an effective colleague in the modern workplace.