9 Things You Should Do When Starting to Use SLOs

Discover 9 essential strategies for successfully implementing Service Level Objectives (SLOs) in this 32-minute conference talk from SREcon23 Europe/Middle East/Africa. Learn how to overcome common challenges and maximize the value of SLOs in fostering SRE and observability culture within organizations. Gain insights from a Customer Reliability Engineer's experiences on empowering conversations, enhancing service understanding, and taking effective actions towards reliability. Explore practical guidance on incubating SRE practices and avoiding stumbling blocks when implementing SLOs, going beyond basic calculations to drive meaningful improvements in service reliability.