9 Things You Should Do When Starting to Use SLOs

Discover essential strategies for implementing Service Level Objectives (SLOs) in this informative conference talk from devopsdaysNYC 2023. Learn from Sal Furino, a Customer Reliability Engineer, as he shares nine crucial tips to overcome common challenges and maximize the value of your SLOs. Explore key concepts such as measuring meaningful metrics, utilizing raw data for latency SLOs, preferring success rates over error rates, and analyzing historical performance. Gain insights on defining actionable steps, tailoring time windows for different stakeholders, enriching dashboards with context, documenting SLOs effectively, and adopting open standards. This 31-minute presentation equips you with practical knowledge to enhance your organization's reliability engineering practices and avoid common pitfalls in SLO implementation.