Service-Level Objectives Courses and Certifications

Google Cloud Customer Care Fundamentals

Aprenda a maximizar o suporte do Google Cloud, desde a criação de casos até a resolução eficaz, incluindo prioridades, SLOs e práticas de comunicação com engenheiros de suporte.

• Coursera
• 51 minutes
• On-Demand
• Free Online Course (Audit)

ChariotSolutions

Latency SLOs Done Right - Calculating and Setting Accurate Service Level Objectives

Explore accurate latency SLO calculation methods, including histogram-based approaches, to set mathematically correct quantiles and improve service level objectives for better monitoring and performance management.

• YouTube
• 57 minutes
• On-Demand
• Free Video

Better Reliability with Service Level Objectives (SLOs) - Defining and Implementing SLIs

Learn to define and implement Service Level Objectives (SLOs) effectively, including choosing indicators, setting agreements, and discussing realistic availability for improved reliability.

• YouTube
• 45 minutes
• On-Demand
• Free Video

Scaling SLOs with Kubernetes and Cloud Native Observability

Learn to scale Service Level Objectives using Kubernetes and cloud-native observability. Explore automation, SLO-as-code, and integrating technologies like Prometheus, Jenkins, and Rancher for improved reliability.

• YouTube
• 40 minutes
• On-Demand
• Free Video

USENIX

9 Things You Should Do When Starting to Use SLOs

Practical guidance on implementing Service Level Objectives (SLOs) effectively, addressing common challenges and maximizing their value in enhancing service reliability and organizational culture.

• YouTube
• 32 minutes
• On-Demand
• Free Video

Conf42

Don't Get Out of Bed for Anything Less Than an SLO

Learn how to implement effective Service Level Objectives (SLOs) to improve system reliability and prioritize engineering efforts in DevOps practices.

• YouTube
• 16 minutes
• On-Demand
• Free Video

DevOpsDays Tel Aviv

Reducing Trauma in Production with SLOs and Chaos Engineering

Discover how to enhance system reliability through Service Level Objectives and Chaos Engineering practices, focusing on error budgets, compliance, and resilience to improve customer experience and reduce production issues.

• YouTube
• 32 minutes
• On-Demand
• Free Video

DevOpsDays Tel Aviv

SLA vs SLO: Optimizing Service Levels for Revenue Generation

Discover how to optimize SLO metrics beyond SLA compliance to maximize revenue potential, using dynamic system evaluation and feature-value assessment in high-traffic infrastructure environments.

• YouTube
• 17 minutes
• On-Demand
• Free Video

Confreaks

9 Things You Should Do When Starting to Use SLOs

Discover 9 essential strategies for effective SLO implementation, including measuring meaningful metrics, defining actions, and adopting open standards to maximize value and overcome common challenges.

• YouTube
• 31 minutes
• On-Demand
• Free Video

Conf42

Techniques for SLOs and Error Budgets at Scale

Explore techniques for implementing SLOs and error budgets at scale. Learn to quantify latency, measure availability, and use histograms effectively for large-scale systems and engineering teams.

• YouTube
• 30 minutes
• On-Demand
• Free Video

Conf42

Starting the SLOs Implementation

Learn to implement Service Level Objectives (SLOs) effectively, enhancing system reliability and performance in site reliability engineering practices.

• YouTube
• 30 minutes
• On-Demand
• Free Video

USENIX

Transforming Production Readiness - Best Practices for Service Reliability and On-Call Integration

Discover practical strategies for integrating development teams into on-call rotations, implementing SLO monitoring, and enhancing incident management for improved service reliability and ownership.

• YouTube
• 38 minutes
• On-Demand
• Free Video

DevOops

Как внедрить SLO в продукт и получить от этого пользу

Discover practical insights into implementing SLO within your product, exploring real-world examples, challenges, and benefits for balancing service reliability with development speed.

• YouTube
• 44 minutes
• On-Demand
• Free Video

DevOops

SLO Implementation: Common Mistakes and Lessons Learned

Discover real-world insights into SLO implementation challenges and pitfalls through practical experience at Dodo Engineering, focusing on lessons learned and common mistakes to avoid.

• YouTube
• 46 minutes
• On-Demand
• Free Video

Developing a Google SRE Culture

858 ratings at Coursera

Learn Google's Site Reliability Engineering practices to align development and operations, improve IT-business collaboration, and enhance system reliability through cultural and technical strategies.

• Coursera
• 7 hours 45 minutes
• On-Demand
• Free Online Course (Audit)