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Explore a conference talk from SREcon19 Europe/Middle East/Africa that delves into the intricacies of implementing effective latency Service Level Objectives (SLOs). Learn why latency is a crucial indicator of service quality and why measuring it accurately can be challenging. Discover the limitations of using percentile metrics for latency measurement, particularly when aggregating data or specifying SLOs over extended time periods. Gain insights into three practical methods for implementing robust latency SLOs that overcome common pitfalls. Presented by Heinrich Hartmann from Circonus, this 27-minute talk offers valuable knowledge for SREs and performance engineers looking to improve their approach to latency monitoring and objective setting.