The course selects and organizes the content closely around the tasks that need to be completed in the current tourism job, highlights the connection between work tasks and knowledge, and enhances the correlation between the course content and the vocational post ability requirements. This course is divided into seven chapters: Chapter 1 Airport English, Chapter 2 Hotel English, Chapter 3 Service during the tour, Chapter 4 traditional Chinese culture, Chapter 5 Traditional Chinese thoughts, Chapter 6 Introduction to scenic spots, and Chapter 7 International culture and etiquette. Through this course, students will be able to understand the language characteristics and application skills of tourism English, strengthen the language application ability of listening, speaking, reading and writing in the tourism working environment, so that students can master the basic professional English ability required for foreign-related tourism work, and can correctly recognize and understand the social etiquette and habits of different cultural backgrounds and nationalities, and communicate and solve problems in english more effectively. At the same time, cultivate students' international-mindedness to understand the culture and etiquette of different countries with an open mind.
Overview
Syllabus
- 1. English at the airport
- 1.1 Airport check in
- 1.2 Security check and on the plane
- 1.3 Going through custom
- 1.4 Flight delay or cancellation
- 2. English at the hotel
- 2.1 Check in
- 2.2 Check out
- 2.3 Ordering dishes
- 2.4 Dealing with problems and complaints
- 3. Service during the tour
- 3.1 Welcome and farewell speech
- 3.2 Shopping
- 3.3 City tour
- 3.4 Emergency on the tour
- 3.5 How to write an email
- 4. Chinese traditional culture
- 4.1 Chinese cuisine
- 4.2 Spring festival
- 4.3 The history of tea
- 4.4 Tea in China
- 4.5 Chinese calligraph
- 4.6 Chinese porcelain
- 5. Chinese traditional thought
- 5.1 Confucianism
- 5.2 Taoism
- 5.3 Yang Ming's thought
- 6. Tourism site
- 6.1 The Tianyi Pavilion
- 6.2 The Chiang kaishek's former residence
- 6.3 The forbidden city
- 6.4 Chinese garden
- 7. International cultural customs and etiquette
- 7.1 British cultural customs and etiquette
- 7.2 French cultural customs and etiquette
- 7.3 Italian cultural customs and etiquette
- 7.4 Spanish cultural customs and etiquette
- 7.5 Russian cultural customs and etiquette
- 7.6 Thai cultural customs and etiquette
Taught by
Johnny Hu and Xin Chen
