According to a complete working flow of foreign tour guide, this course arranges the knowledge from six elements of tourism, which are food, accommodation, transportation, travel, entertainment and shopping. Through the course, we can improve the English application skills and expression ability from five aspects: listening, speaking, reading, writing and translation. We also can learn how to express the cultural themes such as martial arts, Thai food, Thai boxing, customs in English.
Content Arrangement
Topic
Task
Class hour
Teaching method
Remarks
1
Meeting Guests
接站服务
Task 1: Preparing before receiving guests接站前准备（3个知识点）
Task 2: Receiving the new arrival tourists接站（2个知识点）
50m
任务驱动
讲授法
2
On the way to Hotel
途中服务
Task 3: What to introduce on the way to hotel途中介绍（2个知识点）
Task 4: About Thailand 泰国印象（4个知识点）
60m
任务驱动
讲授法
3
Accommodation & Itinerary
住宿及行程
Task 5: Hotel accommodation住宿（3个知识点）
Task 6: The 1st meal 第一顿美食（2个知识点）
Task 7: Discuss the itinerary
行程安排（1个知识点）
60m
任务驱动
讲授法
4
Tourist attractions
景点游玩
Task 8: Tourist attractions景点介绍（3个知识点）
Task 9: Recreation & Entertainment娱乐项目（3个知识点）
70m
任务驱动
讲授法
5
Emergencies
突发问题处理
Task 10: Handing Problems & Emergencies处理问题及紧急情况（3个知识点）
30m
任务驱动
讲授法
6
Complaints
投诉
Task 11: Handing Customer Complaints
处理投诉（2个知识点）
20m
任务驱动
讲授法
7
Farewell
告别
Task12: Hotel check-out
退房（1个知识点）
Task13: Seeing the guests off
送别游客（2个知识点）
30m
任务驱动
讲授法
