Develop essential negotiation and conflict management skills through a comprehensive exploration of negotiation strategies, biases, processes, and conflict resolution techniques. Delve into various types of business negotiations, international and cross-cultural negotiation practices, and learn to effectively manage different negotiation scenarios. Gain practical knowledge and tools to enhance your ability to navigate complex negotiations and resolve conflicts in professional settings.
Overview
Syllabus
- Course Introduction
- Unit 1: What Is Negotiation?
- Unit 2: Negotiation Strategies and Biases
- Unit 3: Processes and Phases of Negotiation
- Unit 4: Managing Different Types of Business Negotiations
- Unit 5: Conflict Resolution
- Unit 6: International and Cross-Cultural Negotiation
- Study Guide
- Course Feedback Survey
- Certificate Final Exam
