Conflict Management Courses and Certifications

University System of Maryland;  University of Maryland

Managing Conflicts on Projects with Cultural and Emotional Intelligence

179 reviews

Great program managers understand and heal bad communication habits and conflicts that arise within project teams and stakeholders. Learn how by leveraging emotional and cultural intelligence using the Coordinated Management of Meaning (CMM).

• edX
• 5 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

• Best of All Time

Leveraging Healthy Conflict in the Team

Master techniques to transform team conflicts into opportunities for growth through constructive debate, active listening, courageous conversations, and diplomatic resolution strategies.

• CodeSignal
• On-Demand
• Free Certificate

Conflict Management: The complete guide

2223 ratings at Udemy

Conflict management: effective techniques to better manage conflicts, negotiate, influence and solve problems

• Udemy
• 1 hour 31 minutes
• On-Demand
• Paid Course

Managing Generational Conflict

1382 ratings at Udemy

Powerful knowledge for managing & reducing conflict, increasing engagement & productivity, and turning customers to fans

• Udemy
• 2 hours 55 minutes
• On-Demand
• Paid Course

Dealing with Difficult People

865 ratings at Udemy

You'll learn how to effectively deal with - and protect yourself from - people who are difficult and make your life hard

• Udemy
• 1 hour 25 minutes
• On-Demand
• Paid Course

Conflict Management and De-Escalation in Customer Service

712 ratings at Udemy

Customer Support Training | Customer Success | Customer Experience | Customer Relationship Management | Client Success

• Udemy
• 3 hours 4 minutes
• On-Demand
• Paid Course

How to Have Difficult Conversations: Conflict Management

104 ratings at Udemy

Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness.

• Udemy
• 2 hours 22 minutes
• On-Demand
• Paid Course

Business 323: Organizational Theory

Explore organizational structures, power dynamics, conflict management, leadership, decision-making, and communication in business settings. Gain insights for effective organizational management and change.

• Study.com
• 14 hours 40 minutes
• On-Demand
• Paid Course

Responding to Conflict: Strategies for Improved Communication (Live Online)

7 ratings at CourseHorse

Learn effective conflict management skills to improve your communication and resolve disputes in a positive manner.

• CourseHorse
• 15 hours
• On-Demand
• $2,695.00

PRDV213: Group Communication

Explore theories, conflict management, and practical applications of group communication to enhance teamwork and collaboration skills.

• Saylor Academy
• 7 hours
• On-Demand
• Free Certificate

Wondrium

How to Manage Conflict Like a Pro

Experts share research-backed strategies for managing conflict effectively, focusing on partner relationships. Learn techniques to pause during arguments, improve listening, discuss emotions, and confront anger with kindness.

• YouTube
• 15 minutes
• On-Demand
• Free Video

I conflitti in azienda - Metodi pratici per una cultura di fiducia

Strategie per trasformare i conflitti aziendali in opportunità di crescita e innovazione, promuovendo una cultura basata sulla fiducia e il miglioramento continuo.

• YouTube
• 21 minutes
• On-Demand
• Free Video

Exercising Leadership: Foundational Principles

19 reviews

Mobilize people to tackle tough problems and build the capacity to thrive through the dangers of change

• edX
• 4 weeks, 2-3 hours a week
• On-Demand
• Free Online Course (Audit)

Humanitarian Response to Conflict and Disaster

9 reviews

Learn the principles guiding humanitarian response to modern emergencies, and the challenges faced in the field today.

• edX
• 5 weeks, 3-4 hours a week
• On-Demand
• Free Online Course (Audit)

International Leadership and Organizational Behavior

14 reviews

Explore leadership across cultures, enhancing communication, motivation, networking, and conflict management skills for effective global leadership in diverse organizational contexts.

• Coursera
• 16 hours 10 minutes
• On-Demand
• Free Online Course (Audit)