Communication and digital collaboration skills are now essential for new ways of working and thriving in a digital world. As more organisations move to permanent hybrid working, being able to connect with others, manage your digital persona and use the digital tools and understand expectations is becoming more important. This course is part of the Supporting hybrid working and digital transformation collection, made possible by the Higher Educational Funding Council for Wales.
Overview
Syllabus
- Introduction
- Learning outcomes
- 1 Why communication and collaboration skills matter
- 1 Why communication and collaboration skills matter
- 2 Your digital persona
- 2 Your digital persona
- 2.1 Developing your personal brand
- 2.2 Creating your professional online profile
- 3 Your ‘remote’ environment
- 3 Your ‘remote’ environment
- 3.1 ‘Digital tools’ for communication and collaboration
- 3.2 Hybrid communication and collaboration
- 3.3 Inclusive communication and collaboration
- 4 Team working agreements
- 4 Team working agreements
- 5 Digital text-based communication
- 5 Digital text-based communication
- 5.1 Direct and mass emails
- 5.2 Instant messaging
- 5.3 Collaboration chat channels
- 5.4 Emojis
- 6 Digital collaboration
- 6 Digital collaboration
- 6.1 Case study: collaboration to create this course
- 6.2 Exploring digital collaboration tools
- 6.3 Exploring digital file sharing
- 7 Do you really need a meeting?
- 7 Do you really need a meeting?
- 8 Hybrid meetings
- 8 Hybrid meetings
- 8.1 How to have good hybrid meetings
- 8.2 Being a remote attendee
- 9 Steps for effective meetings
- 9 Steps for effective meetings
- 9.1 Planning your meeting
- 9.2 Preparing your meeting
- 9.3 The agenda
- 9.4 Inviting participants
- 9.5 The meeting
- 9.5.1 Effective communication in hybrid meetings
- 9.6 Actions and review
- 10 The future of communication and collaboration
- 10 The future of communication and collaboration
- Conclusion
- References
- Acknowledgements
