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OpenLearn

Hybrid working: wellbeing and inclusion

via OpenLearn

Overview

How is your workforce doing? What impact did the post-COVID-19 ‘pivot to online’ and the processes and practices that have followed have on staff wellbeing? This course will explore what workplace wellbeing means in a hybrid working world – whose responsibility it is, the challenges involved in creating and maintaining it, and the benefits it brings to your organisation.Is your organisation inclusive, diverse and a champion of equal opportunities? EDI (equality, diversity and inclusion) is often derided as ‘political correctness gone mad’ or a legal requirements box ticked, but this course emphasises the critical role it plays in achieving a culture of wellbeing, and invites you to consider it as an investment in the most important asset your organisation has: the people who work there.This course is part of the Supporting hybrid working and digital transformation collection, made possible by the Higher Educational Funding Council for Wales.

Syllabus

  • Introduction
  • Learning outcomes
  • 1 Three key contexts
  • 1 Three key contexts
  • 1.1 A national context
  • 1.2 A digital context
  • 1.3 Your organisational context
  • 2 What do we mean by wellbeing?
  • 2 What do we mean by wellbeing?
  • 2.1 Statistical measures of wellbeing
  • 2.2 The PERMA model
  • 2.3 Different dimensions of wellbeing
  • 2.4 Mental wellbeing or mental health: what’s the difference?
  • 3 Whose responsibility is workplace wellbeing?
  • 3 Whose responsibility is workplace wellbeing?
  • 3.1 Managing your own wellbeing
  • 3.1.1 Your physical wellbeing: signs of stress
  • 3.1.2 Your digital wellbeing
  • 3.2 Supporting your colleagues’ wellbeing
  • 3.3 Leading wellbeing
  • 4 Work–life balance and overload
  • 4 Work–life balance and overload
  • 4.1 Managing email – and its alternatives
  • 4.2 Video meetings: the good and the bad
  • 4.3 The problem of presenteeism
  • 4.4 Establishing boundaries
  • 4.5 Positives and negatives of digital work wellbeing
  • 5 Social wellbeing at work
  • 5 Social wellbeing at work
  • 5.1 Communication in a hybrid working world
  • 5.2 The influence of generational traits on communication
  • 5.3 Building and maintaining work relationships
  • 5.4 Avoiding isolation
  • 5.5 Social media safety issues
  • 5.6 Psychological safety
  • 5.7 Cybersecurity for hybrid working
  • 5.8 Positives and negatives of digital social wellbeing
  • 6 Inclusion
  • 6 Inclusion
  • 6.1 Exploring inclusion
  • 6.2 Valuing diversity
  • 6.3 Intersectionality
  • 6.4 Neurodiversity
  • 6.5 How to harness diversity
  • 7 Equality
  • 7 Equality
  • 7.1 Protected characteristics: tackling discrimination
  • 7.2 Accessibility at work
  • 7.3 Making physical workspaces accessible
  • 7.4 Making online workspaces accessible
  • 8 Building and maintaining a supportive and inclusive hybrid workplace
  • 8 Building and maintaining a supportive and inclusive hybrid workplace
  • 8.1 Making wellbeing and inclusion a priority
  • 8.2 Benefits and costs of maintaining workplace wellbeing
  • 8.3 Benefits and costs of inclusion, equality and equity
  • 8.4 Where does hybrid working fit in?
  • Conclusion
  • References
  • Acknowledgements

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