Learn how to create a change management process for your organization that enables high levels of performance and fulfills compliance requirements.
Overview
Syllabus
Introduction
- Managing change with minimal pain
- The Change Challenge
- Change management, the key to excellence
- A maze of twisty little processes, all alike
- The changing face of change management
- Change management overview
- Change management roles
- Prepare the change
- Validate the change
- Request the change
- Approve the change
- Schedule the change
- Communicate the change
- Perform the change
- Track the change
- Review the change
- Challenge: Creating your own change management process
- Solution: Example change management processes
- Starting change management
- Change management antipatterns
- The human cost of change management
- Be the change you want to approve
Taught by
Ernest Mueller
