- Demonstrate nonverbal communication in context.
- Influence effectively across the organization.
- Practice communicating with clarity.
- Navigate difficult conversations fearlessly.
Overview
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Learn the skills you need as a middle manager, including how to apply critical thinking to communication, balance verbal and nonverbal communication, influence across the organization, communicate with clarity, and have difficult conversations fearlessly. After completing this learning path, advance your skills with Communication Skills for Senior Managers.
Syllabus
Courses under this program:
Course 1: Communication Skills for Modern Management
-Discover critical communication skills for open and honest leadership in the modern workplace.
Course 2: Critical Thinking for More Effective Communication
-Learn to apply critical thinking—a key skill for leaders—to how you communicate.
Course 3: Body Language for Leaders and Managers
-Learn how to use body language to be more effective as a leader or manager.
Course 4: Communicating with Clarity as a Manager
-Find out how to avoid ambiguity and communicate with clarity in all of your interactions with employees.
Course 5: Influence Skills for Leaders and Managers
-Learn how to develop and use the skill of influence to lead and manage people and get things done on teams and within organizations.
Course 6: The Manager's Guide to Difficult Conversations
-In a course designed specifically for managers, learn about how and when to conduct a difficult conversation.
Course 1: Communication Skills for Modern Management
-Discover critical communication skills for open and honest leadership in the modern workplace.
Course 2: Critical Thinking for More Effective Communication
-Learn to apply critical thinking—a key skill for leaders—to how you communicate.
Course 3: Body Language for Leaders and Managers
-Learn how to use body language to be more effective as a leader or manager.
Course 4: Communicating with Clarity as a Manager
-Find out how to avoid ambiguity and communicate with clarity in all of your interactions with employees.
Course 5: Influence Skills for Leaders and Managers
-Learn how to develop and use the skill of influence to lead and manage people and get things done on teams and within organizations.
Course 6: The Manager's Guide to Difficult Conversations
-In a course designed specifically for managers, learn about how and when to conduct a difficult conversation.
Courses
-
Learn how to use body language to be more effective as a leader or manager.
-
In a course designed specifically for managers, learn about how and when to conduct a difficult conversation.
-
Learn to apply critical thinking—a key skill for leaders—to how you communicate.
-
Discover critical communication skills for open and honest leadership in the modern workplace.
-
Find out how to avoid ambiguity and communicate with clarity in all of your interactions with employees.
-
Learn how to develop and use the skill of influence to lead and manage people and get things done on teams and within organizations.
Taught by
Jean Marie DiGiovanna, Becki Saltzman, Carol Kinsey Goman, Ph.D., Heather R Younger, J.D., CSP®, Melody Wilding, LMSW and Marlene Chism