Find out how to avoid ambiguity and communicate with clarity in all of your interactions with employees.
Overview
Syllabus
Introduction
- Clarity is kindness
- Shifting from vague to clear communications
- Communicate to boost team performance
- Practice communicating with clarity
- There's no one-size-fits-all communication style
- Assessing team communication preferences
- Communication and its impact on team performance
- Actively listen to your team
- Communicate with care
- Listen with empathy
- Admit when you're wrong
- Be transparent
- Take time for reflection
- Make your feedback clear and constructive
- Understanding hybrid and remote communication challenges
- Improving hybrid and remote communication
- Pay attention to nonverbal cues
- Communicate with clarity for long-term team success
Taught by
Heather Younger