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LinkedIn Learning

Communication Skills for Modern Management

via LinkedIn Learning

Overview

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Discover critical communication skills for open and honest leadership in the modern workplace.

Syllabus

Introduction
  • The impact of communication on employee experience
1. New Communication Skills for the Modern Workplace
  • The evolution of communication
  • A communication framework for the modern workplace
  • Communication plus listening equals impact
2. Critical Success Factors for Effective Communication
  • The three biggest barriers to effective communication
  • The top quality of a great communicator
3. Communicate in the Flow of Work
  • Be clear about expectations
  • Ask questions to motivate and inspire
  • Listen so others feel heard, valued, and understood
  • The power of the pause
4. Communicate to Engage and Motivate
  • Communicate responsibly
  • Say this not that
  • How to say “no” and set boundaries with grace
  • Conversation closers
5. Communicate with Agility
  • Communicating across the globe
  • Communicating during one-on-one meetings
Conclusion
  • Be a super communicator

Taught by

Jean Marie DiGiovanna

Reviews

4.7 rating at LinkedIn Learning based on 2491 ratings

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