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Google

Dialogflow Logging and Monitoring in Operations Suite

Google via Google Cloud Skills Boost

Overview

In this lab you will learn how to use Dialogflow tools to troubleshoot your Virtual Agent.

Syllabus

  • GSP794
  • Overview
  • What you'll learn
  • Setup and requirements
  • Task 1. Create your Dialogflow agent
  • Task 2. Import your Dialogflow agent
  • Task 3. Set up a phone gateway
  • Task 4. Set up fulfillment using Cloud Functions to look up reservations in Firestore
  • Task 5. Dialogflow tools for troubleshooting
  • Task 6. Fix unmatched intents
  • Task 7. Webhook errors in logging
  • Task 8. Best Practices
  • Congratulations!

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