In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent.
Overview
Syllabus
- GSP793
- Overview
- What you'll learn
- Setup and requirements
- Task 1. Create your Dialogflow agent
- Task 2. Import your Dialogflow agent
- Task 3. Set up a phone gateway
- Task 4. Welcome the caller
- Task 5. Set up fulfillment using Cloud Functions to look up reservations in Firestore
- Task 6. Call the number
- Task 7. Fallback to a live agent
- Task 8. Custom fallback intent
- Task 9. (Optional) Export your code
- Congratulations!
