Build a conversational agent that include IVR features that Dialogflow CX provides.
Overview
Syllabus
- GSP967
- Overview
- Prerequisites
- Setup and requirements
- Task 1. Create your Dialogflow CX agent
- Task 2. Restore the base Flight booker agent
- Task 3. Review the base Agent
- Task 4. Enable IVR features
- Task 5. Handling error scenarios
- Task 6. Add SSML support to your agent
- Task 7. Optional: Testing the agent with Dialogflow CX phone gateway
- Task 8. Set up a phone gateway
- Task 9. (Optional) Exporting your agent
- Congratulations!
